KeyBank

Sr Relationship Manager, Commercial Healthcare

KeyBank • $123K — $257K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in accounting, finance, or related field, or equivalent experience
  • 7+ years of financial services related experience
  • 5+ years providing financial expertise to healthcare clients with sales over $20 million
  • Established business development skills in the healthcare sector
  • Extensive knowledge of bank products and the healthcare industry
  • Outstanding credit, analytical, and financial skills
  • Excellent written and verbal communication skills

Responsibilities

  • Drive business development for healthcare clients, focusing on acquisition and retention
  • Develop and implement strategic financial solutions based on client needs
  • Serve as a trusted advisor and expert in healthcare banking
  • Lead business development initiatives for targeted markets
  • Conduct client reviews to uncover opportunities and enhance service delivery
  • Identify and coordinate cross-sell opportunities with product specialists
  • Stay informed on industry trends and regulatory issues to provide valuable insights

Benefits

  • Eligibility for short-term incentive compensation
  • Eligibility for deferred incentive compensation
  • Comprehensive benefits package including health and wellness programs
  • Professional development opportunities
  • Inclusive and supportive workplace culture
Full Job Description
Location:
1301 5th Avenue, Seattle Washington

JOB BRIEF (PURPOSE)

Serves as the senior account executive and trusted advisor for commercial clients in the healthcare industry. The Senior Healthcare Relationship Manager (RM) is accountable for handling all aspects of the business development in targeted geographic area. Collaborates with other Commercial Relationship Managers, Investment Bankers, and other product partners on the development and delivery of significant ideas and solutions to meet client needs and is accountable for directing the implementation of the proposed plans. Drives financial performance through profitable cash management/deposit growth, quality credit, and other ancillary revenue opportunities. The Senior Healthcare RM possesses the capability to independently handle structuring and execution of large/complex transactions.

ESSENTIAL JOB FUNCTIONS

Sales/Service:
  • A business development role primarily focused on the healthcare sector (i.e. hospitals, physician groups, outsourced healthcare services, outpatient/ambulatory services, and other for-profit healthcare organizations).
  • Develops focused strategies for acquiring, retaining and growing targeted healthcare clients. Drives new client acquisitions by identifying and delivering holistic financial solutions to clients and through well developed and broad network of centers of influence and industry associations.
  • Serves as the Trusted Financial Advisor to clients, functions as the senior Healthcare Banking client "expert" and the go-to person for the client. Deals with strategic issues including capital raising, regulatory compliance, ownership transition planning, M&A, revenue cycle management, etc.
  • Champions and leads all business development efforts for specific markets and targeted prospect base.
  • Viewed by the client as a senior financial strategist and shares a skilled financial perspective. Conducts client reviews, identifying opportunities for presenting unsolicited solutions/advice. Provides the client with deep knowledge in key product areas: cash management, derivatives, equipment finance etc. and utilizes a visionary approach to educate the client on Key's capabilities.
  • Identifies cross-sell opportunities and partners with other Commercial RMs, Investment Bankers, and Product Specialists to structure, coordinate and sponsor credit and non-credit products/services. Conducts collaborative client relationship reviews with product partners.
  • Utilizes a consultative problem-solving approach to solving customer issues; goes beyond product needs to value-added business process improvements and opportunities in alignment with customer objectives.
  • Serves as an industry expert to the Commercial Banking Team and internal partners; continually builds knowledge and capabilities within the industry segment and stays abreast of regulatory requirements, competitive and market trends.
  • Contributes to strategic planning and initiatives of the healthcare team.
  • Maximizes profitability of assigned portfolio by effectively selling the enterprise value Key provides.


Credit:
  • Maintains outstanding functional/technical sales and credit expertise. Shares this knowledge with team members.
  • Partners effectively with Credit Officers, as the first level sponsor for credit decisions.
  • Leads and participates in credit processes and assumes ultimate accountability for all portfolio activities/issues ensuring sound asset quality, including underwriting, structuring and portfolio management activities.


Administrative:
  • Practices disciplined use of the technology tools and procedures provided by the Corporation.


REQUIRED QUALIFICATIONS

  • Bachelor's Degree in accounting, finance or related field, or equivalent experience
  • 7+ years of financial services related experience
  • 5+ years of high performing experience providing financial expertise, counsel and customized solutions to healthcare clients with sales over $20 million
  • Established business development skills; sought out for expertise
  • Experience working in relationship management teams with a proven understanding of the importance of balancing business development and asset quality
  • Extensive knowledge of bank products and above average knowledge of the healthcare industry
  • Proven outstanding credit skills, analytical skills and financial acumen
  • Demonstrated excellent written and verbal communication skills


PREFERRED QUALIFICATIONS

  • MBA
  • Involvement in medical boards, hospitals or medical schools and/or industry organizations (HFMA, etc.)


COMPENSATION AND BENEFITS
This position is eligible to earn a base salary in the range of $123,000.00 - $257,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.
This position is eligible to earn a base salary in the range of $185,000 to $250,000 annually depending on location and job-related factors such as level of experience. Compensation for this role also includes eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance.

Please click here for a list of benefits for which this position is eligible.

Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.

Job Posting Expiration Date: 10/30/2026

#LI-Hybrid

About KeyBank

Shockingly, nearly 9-in-10 people who get their real estate license in America fail. We're solving that problem; And doing it while increasing profitability for the brokerage. Through technology, business automation, and a team approach we have created a system where agents focus solely on working with clients and closing deals.

KeyBank Careers

Joining KeyBank means stepping into a world of professional growth and innovation, where job opportunities abound in an environment that values leadership, diversity, and forward-thinking. As a member of our team, you will be part of a company that's committed to empowering your career journey while contributing to the financial wellness of our communities.

Work You'll Do

At KeyBank, we're not just in the business of banking; we're in the business of helping individuals and communities thrive. By joining our team, you will have the chance to be part of a culture that celebrates diversity and fosters leadership and professional development. Whether you're looking for a position in customer service, IT, finance, or management, KeyBank offers a variety of roles suited to your skills and career aspirations.

Innovate and Lead

KeyBank stands at the intersection of finance and innovation. Our employees are encouraged to lead with creativity and integrity, driving solutions that make a real difference. With a focus on digital transformation and sustainable growth, your work at KeyBank will challenge the status quo and encourage you to explore new ideas.

Grow Your Career

Career growth at KeyBank is not just a possibility—it's a priority. We are dedicated to your professional development through comprehensive training programs, leadership workshops, and continuous learning opportunities. Our commitment to your growth is matched by our dedication to inclusion, ensuring all voices are heard and valued.

Be Part of a Great Team

Our team at KeyBank is our strongest asset. We believe in using our collective skills to foster an environment of innovation and collaboration. Join us and connect with colleagues who are just as passionate and driven as you are. Through teamwork, we achieve exceptional results and push the boundaries of what's possible in the banking sector.

Internship and Employment Opportunities

For those starting their careers, KeyBank offers robust internship and employment opportunities that provide a solid foundation in the financial industry. Interns at KeyBank gain hands-on experience, beneficial networking connections, and insights into our day-to-day operations, setting the stage for a successful career.

Benefits and Culture

KeyBank is committed to offering benefits that enhance your life and well-being. From healthcare to retirement plans, and flexible working conditions, we ensure our employees are well taken care of. More than just benefits, our company culture is built on respect, integrity, and accountability—values that guide us in making a positive impact on our clients and communities.

Join Our Team

Explore the job opportunities at KeyBank and find the right fit for your skills and interests. We are continuously hiring and looking for individuals who are curious, innovative, and ready to make a difference. Prepare your resume, ace your interview, and join a team that's dedicated to your success and to transforming the landscape of banking.

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Join KeyBank and be part of a company where your career is as important to us as it is to you. Together, let's unlock opportunities for growth, innovation, and meaningful impact in the financial world.
Learn more about KeyBank
Size
17,110 employees
Market Cap
$16 billion
Industry
Net Income
$1.3 billion
Founded
1825
5 Year Trend
+5.6%
NASDAQ

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