We're looking for a driven, strategic leader to shape and execute the long-term partnership vision for Riot and our Global & Americas league partners. Reporting to the Director, Partnership Management, the Senior Manager, Partnership Management will oversee a passionate team responsible for managing relationships established through Riot's Business Development efforts across Global and Americas partnerships. This role is also a key member of the Global & Americas leadership team, helping define the organization's strategy, direction, and operational excellence.
Because priorities shift quickly in our fast-paced environment, this role includes-but isn't limited to-the responsibilities below.
Responsibilities: - Build and scale a world-class partner management organization focused on delivering exceptional value to partners and delighting players.
- Coordinate cross-functional and external teams to ensure all partnership milestones and dependencies are met from concept to execution.
- Identify and drive new, incremental opportunities for existing partners across Riot's growing portfolio of products.
- Lead, mentor, and develop a high-performing team, fostering strong craft leadership and seamless coordination with cross-functional teams and partner stakeholders.
- Serve as a senior relationship lead with partners; empower your team to build trusted, strategic relationships that deliver on shared KPIs and elevate the player experience.
- Manage and resolve complex partner escalations to ensure successful delivery of targeted outcomes for players and partners
- Guide your team as they advocate for partner needs, objectives, and deliverables within internal workstreams, ensuring flawless execution and contractual compliance.
- Play a critical role in partnership renewal strategy, planning, and negotiations.
- Oversee the creation and delivery of partnership recap reports, including performance analysis, insights, and optimization recommendations.
- Contribute to effective budget oversight and operational efficiency within the department.
Required Qualifications: - 10-12+ years of experience in Partnership Management, Account Management, Sponsorship Sales & Fulfillment, or equivalent fields
- Proven track record (3-5+ years) of managing a team of experienced direct reports
- Demonstrated success maintaining strong client relationships and high customer satisfaction
- Strong analytical skills with the ability to apply data-driven decision-making
- Excellent attention to detail, planning, and organizational skills
- Ability to blend creative thinking with strategic, structured problem-solving
- Comfortable managing multiple projects, meeting milestones, and collaborating in a dynamic environment
- Ability to work evenings, weekends, and holidays as needed
- Willingness to travel up to ~20-30% annually (domestic and international)
Desired Qualifications: - Experience building and mentoring large, complex teams
- Experience leading shared service support functions
- Experience navigating global relationships and regional nuances
- Bachelor's Degree in related field; MBA or related advanced degree is a plus
For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!
Our Perks: Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our
benefits pages for more information.
- (Los Angeles Only) Base salary range between $185,200.00 - $258,000.00 USD + incentive compensation + equity + 401K with company match + medical, dental, vision, and life insurance + short and long-term disability + open PTO.
