Solutions Engineering @ ClayAs Manager of Solutions Engineering, you will be responsible for hiring, mentoring, and developing a high-performing team of Solutions Engineers as they execute their role. This role is ideal for someone who wants to drive impact on the revenue side while staying closely connected to product and owning internal technical knowledge. This is a high leverage role building credible technical cases for Clay's product and evangelizing GTM Engineering as a discipline. This person's main focus will be ensuring the success of their team in reaching the business' goals. We are seeking someone who truly loves managing and developing people, is excited to go deep technically, give product feedback and guide customers on their GTM Engineering transformation.
The Solutions Engineering team is the technical backbone of enterprise deals, helping customers push the limits of what's possible with Clay. The team plays a critical role in the product feedback and development cycle, leveraging insights from POC builds and customer needs to inform and influence feature development. Sitting within the GTM org, Solutions Engineers partner closely with GTM Engineers (GTMEs) to field technical questions, troubleshoot complex challenges, and build creative, high-impact solutions that drive revenue. The team owns and maintains Clay's internal technical knowledge system including demo libraries, best practice playbooks, table-building guides, and the AI prompt library. They've built and now manage a collection of 50+ golden demos, 500+ custom AI prompts, and 20+ best practice playbooks.
What You'll Do- Manage and scale the Solutions Engineering team of 6-8 individual contributors through hiring, mentoring, and process development
- Drive revenue growth by improving win rates and expansion through exceptional demos and POCs
- Deliver consistent technical wins by delivering sharp and relevant demonstrations, POCs, etc tied to real ROI case
- Influence product strategy by partnering cross-functionally with Sales, Product, Engineering, Marketing, and Enablement to integrate solutions expertise into go-to-market plans
What You'll Bring- 6+ years as a solutions/sales Engineer OR at least 2 years in solution engineering + 4 years years in a translatable hybrid customer-acquisition and technical role
- 2+ years managing technical teams of solutions engineers with a proven track record of hiring and managing individual contributors to success
- GTM fluency: You've lived in B2B SaaS and can speak the language of sales & marketing
- Strong technical foundation in SaaS integrations, SQL, and platform architecture (read - you can quickly become a Clay expert)
- Proven ability to build scalable teams with systems, processes, and playbooks that drive efficiency
- Excellent cross-functional collaboration with demonstrated partnerships across Sales, Product, and Marketing
- Outstanding communication skills with experience coaching and scaling technical teams
- Track record of leading projects and thriving in fast-paced, evolving environments
- High bar for quality of work & attention to detail
