Gem.com

Solutions Engineer

Gem.com$130K — $160K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4-8+ years in Solutions Engineering, Sales Engineering, or technical pre-sales.
  • Ability to explain complex technical concepts simply.
  • Strong presentation and storytelling skills.
  • Customer-first mindset with strong problem-solving skills.
  • Bachelor's degree in engineering, healthcare informatics, computer science, or related field.
  • Willingness to work onsite 5 days a week in San Francisco.

Responsibilities

  • Serve as a technical bridge between prospects, customers, and internal teams.
  • Lead product demonstrations to showcase technology benefits.
  • Manage technical evaluations to assess client needs.
  • Answer complex workflow and integration questions for clients.
  • Ensure prospects understand technology's real-world impact.

Benefits

  • Comprehensive benefits package including health, dental, and vision insurance.
  • Team dinners and snacks to enhance workplace culture.
  • Growth opportunities in a fast-paced tech startup environment.
  • Ongoing professional development with access to AI and healthcare tools.
  • Wellness & learning stipends for health and personal growth investment.
  • Vibrant in-person work culture at headquarters in San Francisco.
Full Job Description
About the Opportunity

At Charta, we prioritize results compared to methods used to achieve those results. As a Solutions Engineer, you will serve as the technical bridge between prospects, customers, and internal product teams. You'll lead product demonstrations, manage technical evaluations, answer complex workflow and integration questions, and ensure prospects feel confident in both the technology and its real-world impact.

This role is ideal for someone who thrives at the intersection of technology, healthcare operations, and sales-someone who can translate complex AI-driven workflows into clear business outcomes for revenue cycle, clinical, and administrative leaders.

You'd be a great fit, if you have:

  • 4-8+ years of experience in Solutions Engineering, Sales Engineering, or technical pre-sales.
  • Ability to communicate complex technical concepts to both technical and non-technical stakeholders.
  • Strong presentation and storytelling skills.
  • Customer-first mindset with strong problem-solving abilities
  • A Bachelor's degree in engineering, healthcare informatics, computer science or a related field.
  • A willingness to come onsite 5 days a week at the Charta Health Headquarters in San Francisco, CA (preferred).


What We Offer:

  • Competitive salary and comprehensive benefits package, including health insurance, dental insurance, vision insurance, life insurance, and more
  • Team dinners and snacks in the office to keep you at your best
  • Growth opportunities in a fast-paced, innovative tech startup
  • Ongoing professional development and access to cutting-edge AI and healthcare tools
  • Wellness & learning stipends so you can invest in both your health and personal growth
  • Lively in-person (5 days per week) work culture at our headquarters in downtown San Francisco
  • $80,000-150,000 base and $160,000-300,000 USD OTE, based on experience + equity + benefits


Compensation

The base pay range for this role is $130,000 - $160,000 per year.

About Gem.com

Industry
Founded
2013

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