ResponsibilitiesOwn Service Reliability
As a Designated Responsible Individual (DRI), you're the first line of defense for our critical services. You'll monitor systems for degradation, respond to incidents within SLA timeframes, and coordinate with stakeholders during outages. This isn't just firefighting - you'll learn to think systematically about reliability and build automation that prevents future incidents.
Drive Technical Excellence Across Domains
You'll contribute to three distinct types of work: building new services, maintaining operational health through break-fix work, and collaborating with partner teams in code bases across Microsoft. This variety means you'll develop breadth and depth simultaneously - understanding both how to build great software and how to keep it running in production.
Build Automation and Improve Systems
Contribute to developing automation for production deployment and operations. You'll run code in test environments, validate functionality, and progressively build confidence in our deployment processes. Over time, you'll identify patterns in operational work and automate away toil, freeing the team to focus on higher-value engineering.
Engineer for Security and Compliance
Work in an environment where security isn't an afterthought - it's the foundation. You'll ensure processes achieve the highest standards of security, privacy, safety, and accessibility. You'll develop deep understanding of compliance requirements and learn to evaluate new technologies through a security lens.
Analyze Data to Drive Improvements
Collect, classify, and analyze metrics on system health, performance, and reliability. Your insights will directly inform product decisions and engineering priorities. You'll learn to distinguish signal from noise and escalate findings that matter.
Grow Your Skills Continuously
Stay current with developments in cloud technology, reliability engineering, and operational best practices. Invest in learning that improves availability, reliability, efficiency, observability, and performance. Apply industry best practices while adapting them to our unique airgapped environment.
Build Scalable, Reliable Systems
Apply software engineering best practices to build code that scales to customer requirements and performs under pressure. You'll learn to design systems that are maintainable, observable, and resilient - not just functional.
Collaborate Across Microsoft
Partner with engineering teams across the Microsoft ecosystem. Understand their goals, constraints, and customer needs. Represent our perspective in design discussions and influence partner teams toward reliable solutions.
Embody our culture and values.
What success looks like in this role:
• Services you build and maintain exceed reliability targets
• Team capabilities grow through your knowledge sharing and mentorship
• You contribute meaningfully to both operational stability and strategic development projects
• Partners across Microsoft seek your input because you bring valuable perspective
QualificationsRequired Qualifications:
- Bachelor's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience.
Other Requirements:
Security Clearance Requirements: Candidates must be able to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
- The successful candidate must have an active U.S. Government Top Secret Clearance with access to Sensitive Compartmented Information (SCI) based on a Single Scope Background Investigation (SSBI) with Polygraph. Ability to meet Microsoft, customer and/or government security screening requirements are required pre-offer and post-hire for this role. Failure to maintain or obtain the appropriate U.S. Government clearance and/or customer screening requirements may result in employment action up to and including termination.
- Clearance Verification: This position requires successful verification of the stated security clearance to meet federal government customer requirements. You will be asked to provide clearance verification information prior to an offer of employment.
- Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
- Citizenship & Citizenship Verification: This position requires verification of U.S. citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local United States government agency customer and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, citizenship will be verified via a valid passport, or other approved documents, or verified US government Clearance
Preferred Qualifications:
Technical Excellence:
- Master's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR Bachelor's Degree in Computer Science or related technical field AND 4+ years technical engineering experience OR equivalent experience
- Full stack development experience with modern frameworks and cloud-native architectures
- Strong understanding of CI/CD concepts, Azure DevOps, and Git/GitHub workflows
- 2+ years hands-on experience with Windows or Linux system administration
- Deep debugging skills across the entire stack - from OS to cloud services
Operational Mindset:
- Experience building and supporting large-scale production services with focus on reliability, observability, and performance
- Proven ability to solve operational challenges in scalable, sustainable ways - not just quick fixes
- Expertise in logging, monitoring, alerting, and measuring service health
- Comfort with 24x7 on-call responsibilities and incident response
Software Engineering:
- Proficient in scripting languages with judgment about when to transition to managed code
- Track record of writing maintainable, well-tested code that scales
- Experience contributing to partner team codebases and navigating different engineering cultures
Collaboration & Growth:
- Exceptional communication skills with ability to explain complex technical concepts to diverse audiences
- Thrives in ambiguous, fast-paced environments where requirements evolve
- Self-directed learner who stays current with emerging technologies and practices
- Experience collaborating across disciplines - engineers, program managers, security, and data
What sets great candidates apart:
- You've been on-call and learned from production incidents to build better systems
- You balance immediate firefighting with long-term system health improvements
- You share knowledge openly and build team capabilities, not personal indispensability
- You understand the operational implications of architectural decisions
Software Engineering IC3 - The typical base pay range for this role across the U.S. is USD $102,100 - $202,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $133,800 - $219,200 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
