RAMP Holdings

Software Engineer, Forward Deployed

RAMP Holdings$130K — $155K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of software engineering experience preferred
  • Extensive experience building with and for agents
  • Track record of shipping high-quality products at scale
  • Comfort and excitement to be customer-facing
  • Desire to work in a fast-paced environment, continuously grow, and master your craft

Responsibilities

  • Deliver software end to end that meets the needs of our largest customers
  • Collaborate closely with Sales, Solutions, Customer Success, and Account Management
  • Drive the core product engineering roadmap through the embedding model
  • Understand user pain points and scope product specifications
  • Build agents that autonomously implement solutions

Benefits

  • Flexible PTO
  • Centralized home-office equipment ordering
  • Health and wellness stipend
  • Budget for intra-office travel
  • Weekly coffee stipend
  • 100% medical, dental & vision insurance coverage for you
  • One Medical annual membership
  • 401(k), including employer match
  • Fertility HRA (up to $10,000 per year)
  • Parental leave: up to 16 weeks at 100% pay
  • Pet insurance
  • Lunch, snacks, drinks, and more
  • Relocation expense coverage to NYC or SF
  • Group medical, dental, and vision coverage through Sun Life
  • Life, AD&D, and disability coverage
  • Group Retirement Plan with employer match (RRSP + DPSP)
  • Private medical insurance through Freedom Elite
  • Virtual GP and at-home care via eMed x Livi
  • Workplace pension with salary sacrifice option
Full Job Description
About the Role

As a Software Engineer, Forward Deployed, you'll solve the hardest problems standing between Ramp and the world's largest and most complex companies - shaping and shipping the product capabilities that unlock our growth upmarket. You'll be part of our Core FDE org, which is an agent-first, high-pace, customer-facing engineering team. On FDE, you will interact directly with customers and deliver solutions end to end - understanding pain points, shaping product decisions, and building agents that autonomously expand Ramp's capabilities.

Check out our Engineering Blog and FDE post for more context on our work!

What You'll Do
  • Deliver software end to end that meet the needs of our largest customers - understanding user pain points, scoping product specs, and building agents that autonomously implement solutions.
  • Collaborate closely with Sales, Solutions, Customer Success, and Account Management to close deals, activate customers, and expand the value Ramp provides over time.
  • Drive the core product engineering roadmap through our embedding model - specializing within a core product area to develop deep domain expertise and make prioritization calls on when to build a custom solution vs. accelerate a broader initiative.
What You Need
  • 3+ years of software engineering experience preferred
  • Extensive experience building with and for agents
  • Track record of shipping high-quality products at scale
  • Comfort and excitement to be customer-facing
  • Desire to work in a fast-paced environment, continuously grow, and master your craft


Benefits available to all full-time Ramp employees (Global)
  • Flexible PTO
  • Centralized home-office equipment ordering
  • Health and wellness stipend
  • Budget for intra-office travel
  • Weekly coffee stipend


United States
  • 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
  • One Medical annual membership
  • 401(k), including employer match on contributions made while employed by Ramp
  • Fertility HRA (up to $10,000 per year)
  • Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
  • Pet insurance
  • In-office perks: lunch, snacks, drinks, and more
  • Relocation expense coverage to NYC or SF (if needed)
Canada
  • Group medical, dental, and vision coverage through Sun Life
  • Life, AD&D, and disability coverage
  • Fertility drug coverage (up to $4,000 lifetime)
  • Group Retirement Plan with employer match (RRSP + DPSP)
  • Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
  • Employee Assistance Program and virtual care through Lumino Health


United Kingdom
  • Private medical insurance through Freedom Elite
  • Virtual GP and at-home care via eMed x Livi
  • Workplace pension through Penfold, with salary sacrifice option
  • Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay


Referral Instructions

If you are being referred for the role, please contact that person to apply on your behalf.

About RAMP Holdings

RAMP Holdings is a software company that provides video and audio search solutions to clients in various industries. The company was founded in 2008 and is headquartered in New York City. RAMP's products include a video platform, a media management system, and a transcription service. The company has worked with clients such as NBCUniversal, Fox News, and the PGA Tour.
Learn more about RAMP Holdings
Size
100 employees
Industry
Founded
2018

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