About the RoleRamp is in a critical phase of growth. We grew immensely last year and are building out a talented business systems team to ensure we maintain this trajectory for years to come. You'll work directly with our Sales, Account Management, Partnerships, and Product teams to execute mission-critical business systems projects across the organization. This is a key role where you will be uniquely positioned to impact the full picture of Ramp's growth efforts through systems development.
What You'll Do- Own partner GTM systems: the roadmap, the architecture decisions inside them and their operational health
- Build and deploy the Salesforce automation behind them: record-triggered and screen flows, validation rules, custom objects and fields, permission sets and approvals
- Own partner attribution from first touch to payout: referral capture, deal registration, partner-to-opportunity linkage and monthly partner payouts
- Own the integrations across the stack, including lead routing, sequence enrollment, meeting booking, enrichment and partner attribution, spanning Salesforce, LeanData, Outreach, Gong, Chili Piper, ZoomInfo and Workato
- Prioritize incoming requests against ROI. Make the call on what gets built, what gets deferred and what gets declined, and show the numbers behind it
- Drive cross-functional alignment on scope, sequencing and tradeoffs and carry it through to closure without a manager in the room
What You'll Need- 5+ years in business systems at a fast-paced company
- Salesforce Admin certification or equivalent hands-on experience, plus real depth in HubSpot
- Non-trivial Salesforce flows built and debugged when they broke, and a clear view of why declarative automation goes wrong at scale
- A habit of framing problems rather than waiting for a spec: ambiguous requests taken on, decided and shipped
- Fluency translating business requirements into a solution, and authoring that solution in terms of the outcome it drives and how that outcome will be measured
- A metric-driven approach to prioritization: requests ranked on ROI, effort weighed against ongoing maintenance cost and the reasoning made explicit to the requester
- Multi-month projects delivered with cross-team dependencies and no PM attached: sequencing the work, holding scope, flagging risk before it lands, clearing blockers rather than reporting them and keeping everyone informed without being asked
- Fluency with AI tools to build, audit and document faster and a clear sense of where they stop being reliable
Nice to Have- Experience in channel or marketing systems: partner sourcing, revenue share and payouts, or campaign structure, UTM tracking, lead source and multi-touch attribution
- Cross-functional program management across engineering, sales and finance stakeholders
- A product mindset toward internal tooling: treating stakeholders as users, shipping in phases and measuring adoption after launch
- Snowflake, Looker or similar BI and warehouse tooling
- Working knowledge of Apex or Lightning Web Components, enough to recognize when declarative is the wrong answer
- Linear or similar project management software
- Time spent at a high-growth startup or technology company
Benefits available to all full-time Ramp employees (Global)- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
United States- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
Canada- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
United Kingdom- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
Referral InstructionsIf you are being referred for the role, please contact that person to apply on your behalf.
