Robinhood

Software Developer, Ops Platform and Fraud Investigations

Robinhood$136K — $160K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Experience designing and scaling distributed systems focusing on reliability and performance
  • Proven track record of building and operating applications utilizing large language models or similar AI systems in production
  • Strong understanding of structuring systems for managing model behavior and ensuring consistent, reliable outputs
  • Experience with large-scale data pipelines and generating insights from complex datasets
  • Ability to translate business processes into technical solutions with clear milestones and measurable outcomes

Responsibilities

  • Define technical direction and make architectural decisions for operational workflow systems
  • Build tools to process large datasets and generate insights for fraud investigation and decision-making
  • Collaborate with data scientists and machine learning engineers to automate manual review processes
  • Design and develop AI-based applications to enhance the speed and accuracy of operations
  • Contribute to system improvements to increase development velocity and launch capabilities quicker

Benefits

  • Challenging, high-impact work opportunities to foster career growth
  • Performance-driven compensation with multipliers for significant contributions, bonus programs, and equity holding
  • Comprehensive benefits including supplemental health and mental health support programs
  • Access to state-of-the-art AI tools and ongoing skill-building resources
  • Flexible employer-paid benefits spending account for wellness, childcare, learning, and more
  • Generous time-off policies, including company holidays, PTO, sick leave, and parental leave
  • An engaging office environment with catered meals and organized events
  • Monthly commuter stipend to assist with commuting expenses
Full Job Description
About the team + role

We are building an elite team of bold thinkers and sharp problem-solvers who are wired to make an impact. The Ops Platform organization develops internal platforms that replace repetitive manual processes with AI-driven systems. These tools support key areas such as Fraud Operations, Account Operations, Financial Crimes Operations, and Retirement Services. The team works closely with product, data science, and operations partners to deliver reliable systems that improve decision-making and efficiency!

As a Software Developer, you will design and build platforms that enable operational teams to investigate and resolve issues more quickly and accurately. You will work with large datasets and signals to create tooling that supports fraud investigation and other operational workflows. You will collaborate with data scientists and machine learning engineers to translate manual processes into automated systems. Your work will focus on improving system reliability, reducing operational effort, and increasing the speed at which new products and features can be supported across Robinhood's offerings.

This role is based in our Toronto, ON office, with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams.
What you'll do
  • You will define technical direction and make architectural decisions for systems that support operational workflows across multiple product lines
  • You will build tools that process large datasets and generate insights to support fraud investigation and decision-making
  • You will work with data scientists and machine learning engineers to implement systems that automate manual review processes
  • You will design and develop AI-based applications that improve the speed and accuracy of operational tasks
  • You will contribute to system improvements that increase development velocity and reduce time required to launch new capabilities
What you bring
  • You have experience designing and scaling distributed systems with a focus on reliability and performance
  • You have experience building and operating applications that use large language models or similar AI systems in production environments
  • You understand how to structure systems that manage model behavior and ensure consistent, reliable outputs
  • You have experience working with large-scale data pipelines and extracting meaningful insights from complex datasets
  • You can translate business processes into technical solutions with clear milestones and measurable outcomes
What we offer
  • Challenging, high-impact work to grow your career
  • Performance driven compensation with multipliers for outsized impact, bonus programs, and equity ownership
  • Top tier benefits to fuel your work, including supplemental health insurance, ancillary insurance, and mental health support programs
  • Access to the best AI tools on the market and continuous AI skill-building for every employee, technical or not
  • Lifestyle wallet - a highly flexible employer-paid benefits spending account expenses beyond traditional benefits such as wellness, childcare, learning, and more.
  • Time off to recharge including company holidays, paid time off, sick time, paid volunteer time off, parental leave, and more!
  • Exceptional office experience with catered meals, events, and comfortable workspaces.
  • Monthly commuter stipend to help offset in-office commuting costs

AI Usage Disclosure: Robinhood uses artificial intelligence (AI) tools to support parts of our recruiting process. These tools enhance the efficiency and consistency of our hiring process; however, all hiring decisions are made by our hiring teams.

Vacancy Notice: This job posting represents an existing vacancy that we are actively seeking to fill.

In addition to the base pay range listed below, this role is also eligible for bonus opportunities + equity + benefits.

Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected base pay range for this role is based on the location where the work will be performed.

Base Pay Range:

Toronto, ON

$136,000-$160,000 CAD

Click here to learn more about our Total Rewards, which vary by region and entity.

If our mission energizes you and you're ready to build the future of finance, we look forward to seeing your application.

About Robinhood

Robinhood is a financial services company that offers commission-free trading through its website and mobile app. The company was founded in 2013 by Vladimir Tenev and Baiju Bhatt, and is headquartered in Menlo Park, California. Robinhood's mission is to democratize finance for all by making investing accessible to everyone. The company has raised over $5 billion in funding and has over 13 million users. Robinhood has faced criticism for its business model, which relies on selling order flow to market makers, and for its handling of the GameStop trading frenzy in early 2021.
Learn more about Robinhood
Size
2,000 employees
Industry
Founded
2013

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