Salesforce

Social Media, Senior Manager

Salesforce$143K — $216K *
Media
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of experience in social media program leadership
  • Proficient in content design using Figma and video editing
  • Strong written communication and storytelling skills
  • Ability to prioritize and manage multiple projects successfully
  • Willingness to provide support during high-traffic seasons like Thanksgiving and Cyber Week

Responsibilities

  • Own global social media strategy and execution for the Agentforce Commerce team
  • Design and produce social content, managing the full content calendar
  • Lead and scale employee advocacy programs to enhance brand reach
  • Collaborate with stakeholders to support live events and optimize social activity
  • Utilize data insights to test and improve social media performance

Benefits

  • Hybrid work environment with three days in the office
  • Opportunities for professional growth and skill development
  • Supportive and collaborative team culture
  • Access to advanced marketing tools and platforms
  • Engagement in a dynamic, high-traffic holiday season workload
Full Job Description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Marketing & Communications

Job Details

The Experience
The Senior Social Media Manager role sits within the Commerce Product Marketing team at Salesforce - a group of event, content, web, and product marketers united around bringing the Agentforce Commerce story to life. In this hands-on individual contributor role, you'll own global social strategy while also being the person who makes it happen day-to-day, from designing posts to scaling employee advocacy. This is a hybrid role with three days in office each week.

What You'll Actually Be Doing

  • Own end-to-end social media strategy and execution for Agentforce Commerce - including B2C Commerce, B2B Commerce, Order Management, and Point of Sale - driving brand awareness and product adoption across LinkedIn, Instagram, and YouTube.

  • Design and produce social content using Figma and basic video editing, managing the full content calendar through Sprout Social and amplifying key posts through organic and paid boosts.

  • Lead and scale the employee advocacy program, equipping Salesforce leaders and employees to share their voices and extend brand reach across channels.

  • Partner with stakeholders across the business to support live events, cover Cyber Week social activity, and use data and community insights to continuously test, learn, and improve performance.


You're Our Person If...

  • You have 7+ years of experience independently leading social media programs that drive measurable business results.

  • You're equally comfortable setting big-picture strategy and executing it yourself - designing in Figma, publishing in Sprout Social, and editing video without needing a team around you.

  • You're a strong storyteller with excellent written communication skills and a track record of creating content that resonates with global audiences.

  • You build trust easily - with senior leaders and cross-functional partners alike - and can manage competing priorities without losing attention to detail.

  • You're available to provide social media coverage during Thanksgiving weekend and Cyber Week - this role requires active support during the holiday commerce season, which is one of our highest-traffic periods.


Even Better If...

  • You have experience growing employee advocacy or thought leadership programs at scale.

  • You've managed external creative or media agencies.

  • You have a working knowledge of the technology or commerce industry landscape

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $143,400 - $216,900 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.



About Salesforce

ExactTarget is a provider of on-demand email marketing software solutions. Their suite of on-demand one-to-one marketing applications enables clients to send business-critical and event-triggered communications to increase sales, optimize marketing investments, and strengthen customer relationships. They offer four editions of their on-demand software application along with integrated solutions such as ExactTarget for AppExchange and ExactTarget for [Microsoft](/organization/Microsoft) Dynamics CRM.

Salesforce Careers

Joining Salesforce means becoming part of a dynamic, global team of professionals who are deeply committed to driving customer success and innovation. As the world's leading Customer Relationship Management (CRM) platform, Salesforce offers unparalleled job opportunities in technology and consulting, making it an ideal place for ambitious individuals looking to make a significant impact.

Work You'll Do

At Salesforce, every position is a chance to leverage your skills and creativity to transform businesses and industries. Our diverse team of experts collaborates to deliver cutting-edge solutions that foster growth and enhance leadership capabilities. By joining our team, you'll be at the forefront of digital innovation, using Salesforce's powerful platform to help clients navigate their transformation journeys.

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Salesforce prides itself on a culture that values diversity, teamwork, and open communication. We believe that our strength lies in our people, and we're committed to creating an environment where everyone can thrive. Joining our team means being part of a supportive community that encourages networking and collaboration.

Benefits and Culture

At Salesforce, we understand that job satisfaction extends beyond the office. That's why we offer competitive benefits to support the health, well-being, and financial security of our employees and their families. From health insurance and retirement plans to wellness programs and flexible working arrangements, we provide the benefits that contribute to a better work-life balance.

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Learn more about Salesforce
Size
73,541 employees
Market Cap
$130.4 billion
Industry
Net Income
$4 billion
Founded
2000
5 Year Trend
+25.7%
Revenue
$21.2 billion
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