ServiceNow Developer

MUFG Bank, Ltd.$145K — $194K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science or related field, or equivalent experience
  • 3-5+ years of software development, with 1-3 years in ServiceNow development
  • Deep knowledge in JavaScript, HTML, CSS, XML, and APIs
  • Familiarity with ServiceNow modules like ITSM, ITOM, and ITAM
  • ServiceNow Certified Application Developer (CAD) or Implementation Specialist (CIS) preferred
  • Strong problem-solving and communication skills

Responsibilities

  • Design and build custom applications from scratch including data models and user interfaces
  • Enhance ITSM and ITOM processes for improved efficiency
  • Write scripts for server-side and client-side functionalities
  • Develop automated workflows and manage SLAs with Flow Designer
  • Integrate ServiceNow with third-party systems using REST and SOAP
  • Create user-friendly Service Portal pages and custom workspaces
  • Conduct quality assurance and testing via Automated Test Framework (ATF)

Benefits

  • Comprehensive health and wellness benefits
  • Retirement plans and educational assistance
  • Income replacement for qualified disability
  • Paid maternity and parental leave
  • Paid vacation, sick days, and holidays
  • Hybrid work schedule with flexibility
Full Job Description
Position Overview:

We are seeking a skilled ServiceNow Application Developer to join our dynamic Team, The ideal candidate will be responsible for designs, builds, and deploys custom applications and capabilities across our ITSM, ITOM and ITAM ecosystems.

Core Responsibilities:

  • Custom Application Development: Design and build new custom applications from scratch, including data models, user interfaces, and role-based access controls. Build custom scoped applications, service portal widgets, and automated workflows utilizing JavaScript, Glide APIs, and Flow Designer. Adherence of the Common Service Data Model (CSDM), ensuring high-quality CI data visibility.
  • ITSM & ITOM Configuration: Enhance ITSM processes (Incident, Problem, Change, Request, ITAM and ITOM suites.
  • Platform Configuration & Scripting: Write server-side and client-side scripts using JavaScript, GlideScript, Business Rules, UI Policies, and Script Includes.
  • Workflow Automation: Develop and maintain automated workflows, approval processes, and Service Level Agreements (SLAs) using Flow Designer.
  • System Integrations: Connect ServiceNow with third-party enterprise systems and databases using REST, SOAP, and Integration Hub.
  • UI/UX Design: Create intuitive, user-friendly Service Portal pages, Service Catalogs, and custom workspaces using UI Builder.
  • Quality Assurance & Testing: Execute comprehensive unit, integration, and user acceptance testing (UAT) using the Automated Test Framework (ATF) prior to production deployment.


Qualifications & Requirements

  • Education: Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent practical experience).
  • Experience: Typically 3-5+ years of software development experience, with a minimum of 1-3 years specifically focused on ServiceNow platform development.
  • Technical Skills: Deep proficiency in JavaScript, HTML, CSS, XML, and REST/SOAP APIs.
  • Module Knowledge: Well-versed with ServiceNow core modules such as ITSM, ITOM and ITAM
  • Certifications: Strongly preferred to hold the ServiceNow Certified Application Developer (CAD), Certified Implementation Specialist (CIS) in ITSM, ITOM, or ITAM
  • Soft Skills: Strong problem-solving, stakeholder management, and cross-functional communication abilities


Education:
• Bachelor's degree in Computer Science or a closely-related discipline, or an equivalent combination of formal education and experience

The typical base pay range for this role is as follows:

  • New York / New Jersey: $145k - $194k
  • Non/New York/New jersey- N/A


depending on job-related knowledge, skills, experience and location. This role may also be eligible for certain discretionary performance-based bonus and/or incentive compensation. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays. For more information on our Total Rewards package, please click the link below.

Our hybrid work schedule is four days on-site and work remotely one day per week.

About MUFG Bank, Ltd.

MUFG Bank, Ltd. Careers

There has never been a better time to join the global team at MUFG Bank, Ltd., a premier institution recognized for its leadership in the financial sector. MUFG Bank, Ltd. offers a plethora of job opportunities that cater to a variety of skills and interests, all while fostering professional growth and innovation.

Work You’ll Do

Join MUFG Bank, Ltd.'s distinguished team to assist some of the most sophisticated clients in navigating their financial landscapes. At MUFG Bank, Ltd., team members lead from a unique position in the marketplace, at the crossroads of financial expertise, industry knowledge, and digital innovation. Engage with a global team of business and financial advisors to help clients master their economic strategies and challenges. Collaborate with the largest group of finance professionals in the industry – a network that spans across continents offering unmatched opportunities for networking and professional development.

Introducing the MUFG Bank, Ltd. Business Advisory

The team is dedicated to building a leading Advisory group to guide some of the most renowned companies through their financial strategies using innovative solutions.

Do Innovative Work

Be part of a team that delivers targeted financial solutions through a depth and breadth of consulting experience and innovation that’s second to none.

Be Part of a Great Team

Work on a wide range of financial technologies and harness the unparalleled capabilities, global scale, and joint solution development that only MUFG Bank, Ltd. can offer.

Future-Proof Your Career

Advance your career as far as your ambition can take you with limitless opportunities supported by unmatched training, development, and certification support.

Explore

Discover how MUFG Bank, Ltd. is leading the way in financial innovation with cutting-edge projects like blockchain for secure transactions and AI for risk assessment.

The MUFG Bank, Ltd. Alliance

The combined service capabilities, global scale, and joint solution development enable clients to overcome challenges and lead transformation in their industries. Clients worldwide turn to MUFG Bank, Ltd. for new strategies and financial solutions to drive growth and success in the digital era.

Stay Connected

Join the Team

Search open positions that match your skills and interests. MUFG Bank, Ltd. seeks passionate, curious, creative, and solution-driven team players.

SEARCH MUFG JOBS

Keep Up to Date

Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the professionals who work at MUFG Bank, Ltd.

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