Qualifications

• 8+ years of experience in UX research, including user testing and heuristic evaluations.
• Expert in WCAG 2.2 Level AA with practical experience in accessibility design standards.
• Advanced proficiency in Figma for wireframing and prototyping.
• Strong communication skills to convey research findings and design principles to diverse audiences.

Responsibilities

• Design and execute comprehensive user experience research.
• Conduct hands-on usability testing and manage testing sessions.
• Audit designs against usability standards through heuristic evaluations.
• Map user journeys and develop behavioral personas from complex data.
• Organize information architecture for data-heavy reporting using card sorting methods.
• Integrate accessibility standards into design processes related to WCAG 2.2 AA.
• Collaborate with the Lead UX Architect and stakeholders to enhance digital standards.

Benefits

• Flexible working hours with a 40-hour work week.
• Opportunity to work on impactful state-level projects.
• Collaborative team environment with cross-functional stakeholders.
• Contract position that allows for immediate engagement in UX design initiatives.