Senior UI/UX Designer

Simpro Software

$100K — $120K *
Miami, FL 33186In-Person
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of UX/UI design experience, particularly in B2B, B2C, or SaaS environments.
  • Strong portfolio showcasing systems thinking over just visual design.
  • Hands-on experience with AI design tools (e.g., Figma AI, Cursor).
  • Proven ability to conduct user research including recruiting and facilitating sessions.
  • Solid understanding of HTML, CSS/SASS, and JavaScript for effective collaboration with engineers.
  • Exceptional communication skills, both written and verbal.

Responsibilities

  • Own and evolve the design system and component library, establishing UI standards for the team.
  • Define UX guidelines and frameworks to ensure design quality enhances scalability.
  • Lead user research initiatives, translating findings into actionable product insights.
  • Collaborate with product and engineering on cross-product feature development, balancing trade-offs while advocating for the user.
  • Rapidly prototype and validate new concepts in line with AI-driven development.
  • Coach and mentor designers on best practices amidst the evolving landscape of AI.
  • Take designs from wireframe to production-ready, potentially coding them as needed.

Benefits

  • Opportunity to shape design practices on a global scale.
  • Engagement with cutting-edge AI tools and methodologies.
  • Collaborative environment working closely with product and engineering teams.
  • Chances for professional growth through mentoring and leadership roles.
  • Involvement in meaningful user research that influences product direction.
Full Job Description

Job Context

Simpro is trusted by thousands of field service businesses worldwide to run their operations. As our Senior UX Designer, you won't just ship screens - you'll raise the design bar across the entire product organisation, setting the standards that everyone else builds from.

Design authority, not just delivery. The AI era means more people than ever can generate UI. Your job is to ensure what gets built is intentional, cohesive, and genuinely good - through systems, standards, and the credibility to enforce them.

What You’ll Do

  • Own and evolve Simpro's design system and component library, setting the standards that product managers and engineers use when they build UI themselves

  • Define UX guidelines, principles, and governance frameworks so that design quality scales beyond the design team

  • Lead user research initiatives - regular usability testing, discovery interviews, and insight synthesis - and turn findings into product direction

  • Partner with product and engineering on complex, cross-product features: facilitating trade-off conversations and driving toward agreed solutions without losing user advocacy

  • Prototype and validate new concepts fast, keeping pace with AI-accelerated development cycles

  • Coach and mentor designers on best practices and evolve in the AI age

  • Take concepts from wireframe through to polished, production-ready design — and into code when needed

What You’ll Bring

  • 5+ years of UX/UI design experience, with meaningful time in B2B, B2C or SaaS

  • A strong portfolio demonstrating systems thinking, not just polished screens

  • Hands-on experience with AI design and prototyping tools (v0, Cursor, Figma AI, Claude, or similar)

  • Confidence running your own research: recruiting, facilitation, synthesis

  • Solid HTML, CSS/SASS, and JavaScript — you can talk code with engineers and build when you need to

  • Outstanding written and verbal communication

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