FullStory

Senior Software Engineer, Data Pipeline

FullStory$160K — $180K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Strong understanding of distributed architectures and performance challenges at scale.
  • Experience writing production-level Golang code.
  • Proficiency with Kubernetes and managing cloud-based microservices.
  • Background in asynchronous or streaming ingestion systems.
  • Ability to leverage AI tools to enhance work quality and efficiency.

Responsibilities

  • Engineer distributed systems handling tens to hundreds of thousands of requests per second.
  • Explore and implement new feature ideas through innovative architecture and design.
  • Ensure the quality and reliability of capture and extraction systems across services.
  • Collaborate with technical leaders to shape the roadmap for Ingestion services.
  • Participate actively in code reviews and collaborative development efforts.

Benefits

  • Flexible work environment with in-office attendance required once a week.
  • Sponsored benefit packages for US-based employees with supplemental options for international staff.
  • Professional development opportunities and an annual learning subsidy.
  • Monthly productivity stipend for US and EMEA employees.
  • Team-building events and an annual company-wide meet-up.
  • Paid parental leave to support family growth.
  • Compassionate bereavement leave, including for miscarriage or pregnancy loss.
Full Job Description
This is a hybrid position requiring in-office attendance one day per week at our Atlanta office. Candidates must reside within a commutable distance to be considered.

The scale at which Fullstory ingests, processes, and persists data makes our systems uniquely challenging to design and operate. Our Data Pipeline services are responsible for processing hundreds of thousands of browser and mobile application event bundles every second and quickly transforming this data into easily consumable activity for machines and humans alike. As a Senior Software Engineer focused on our ingestion pipeline, you will be working on evolving our highly reliable, secure, performant, and cost efficient foundation for the capture and processing of session data. This data feeds both the product analytics features in our own application as well as data analytics and machine learning systems, where streaming accurate data as it is being captured can power further insights and interactivity for our customers.

In a typical day, you might:
  • Engineer distributed systems that operate at tens to hundreds of thousands of requests per second using Go, Kubernetes, and GCP.
  • Explore ideas about how to unlock new features through thoughtful architecture and framework designs.
  • Ensure the quality and reliability of Fullstory's capture and extraction systems across many services and downstream applications both internally and externally.
  • Collaborate with technical leaders and product experts to evolve the technical roadmap for Ingestion services, and to participate in collaborative development efforts across the Engineering organization.

Here's what we're looking for:
  • You possess a strong understanding the nuances of distributed architectures and tackling capacity and performance challenges when dealing with data at scale.
  • You have experience writing Golang code in production.
  • You have experience with Kubernetes and supporting highly available and reliable cloud based microservices in production.
  • You have worked on asynchronous or streaming ingestion and processing systems and frameworks.
  • You leverage AI tools to enhance work quality by implementing AI solutions that optimize efficiency.

The impact you will have in 6 Months:
  • You will have delivered enhancements to our Ingestion pipeline to improve performance, reliability and efficiency.
  • You will be an active code and design reviewer for the team and a go-to person for implementation questions.

The impact you will have in 12 Months:
  • You will have led iterative projects to improve our Ingestion pipeline to deliver immediate and actionable information to downstream consumers.

The base salary for this position ranges between $160,000 - $180,000 USD. Base salary will vary based on relevant experience, job-related skills and qualifications. This role is also eligible for a discretionary bonus of up to 10% of base salary, contingent upon Fullstory meeting its performance targets.

#LI-Hybrid #LI-SO1

How we support you:

Fullstorians are committed to building something better- from how we approach our product, to how we care for our customers and each other. Along these lines, we offer:
  • Flexibility and Connection. We have a vibrant HQ in Atlanta and a tight-knit group in London. Fullstorians in those cities come to the office at least one day a week to build cross-functional relationships and stay connected. We also offer a flexible PTO policy and an annual company-wide closure, along with federal holidays.
  • Benefits. Take care of the whole you. Fullstory offers sponsored benefit packages for US-based Fullstorians, and supplemental coverage options for international Fullstorians.
  • Learning opportunities. We provide professional development opportunities through training programs and an annual learning subsidy for US and EMEA-based employees.
  • Productivity support. US and EMEA-based Fullstorians receive a monthly productivity stipend.
  • Team Collaboration. Connect with fellow Fullstorians through team off-sites and an annual full-company meet-up.
  • Paid parental leave. Fullstorians balance the needs of their growing families without the added stress of figuring out work and finances.
  • Bereavement leave, including miscarriage/pregnancy loss. Take the time to grieve and help your loved ones.

About FullStory

FullStory is a digital experience analytics platform that helps businesses understand and improve their online customer experiences. The company was founded in 2014 and is headquartered in Atlanta, Georgia. FullStory's platform provides a range of features, including session replay, heatmaps, and conversion funnels, that allow businesses to see how users interact with their websites and identify areas for improvement. FullStory has raised over $100 million in funding and has been recognized as one of the fastest-growing companies in the United States.
Learn more about FullStory
Size
500 employees
Industry
Founded
2012

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