Full Job Description
Senior ServiceNow Infrastructure Engineer | Wayne, Pennsylvania, United States Senior ServiceNow Infrastructure Engineer - CMDB Discovery Location: Malvern, PA; Charlotte, NC; Plano, TX; Phoenix, AZ (Hybrid, 3 days on-site) Job Type: C2C About the Role Join a forward-thinking technology team as a Senior ServiceNow Infrastructure Engineer specializing in CMDB Discovery. You will lead innovative solutions for enterprise asset discovery and configuration management across dynamic cloud and on-premises environments. This is a high-impact, hands-on engineering role where your expertise will elevate data quality, cloud visibility, and security posture for a large-scale enterprise. Collaborate with cross-functional teams and drive the future of CMDB and asset discovery initiatives. Responsibilities - Design, implement, and optimize ServiceNow Discovery solutions to identify and track infrastructure, application, cloud, and AI assets within the CMDB. - Enhance CMDB accuracy by integrating diverse enterprise data sources and ensuring asset relationships and dependencies are reliable and actionable. - Develop and maintain cloud discovery processes for AWS, Azure, and GCP to maximize visibility of cloud infrastructure and services. - Build and support integrations between ServiceNow, infrastructure management platforms, asset management tools, and various cloud services. - Partner with technology teams to discover, track, and govern AI-related assets as part of the broader CMDB strategy. - Support security initiatives by improving asset inventory accuracy for vulnerability management and risk reduction. - Serve as Tier 3 escalation point for advanced technical challenges, mentoring peers and advocating for engineering best practices. - Evaluate and implement new automation and discovery methods to continually improve operational effectiveness. Required Skills and Experience - 8+ years of infrastructure, systems, or platform engineering experience with a focus on developing and integrating solutions. - Proven expertise implementing and supporting ServiceNow Discovery, CMDB, and related infrastructure management processes. - Strong cloud platform experience-AWS preferred, Azure or GCP also valuable. - Hands-on experience with discovery and management of cloud and on-premises infrastructure. - In-depth understanding of CMDB architecture, service mapping, and automated asset discovery. - Solid grounding in networking protocols and concepts (TCP/IP, DNS, DHCP, routing, firewalls). - Working knowledge of Windows and Linux systems administration. - Experience designing integrations between enterprise platforms and infrastructure tools. - Familiarity with vulnerability management and the role of CMDB data in security operations. Preferred Skills - ServiceNow Certification (preferred) - ITIL Certification (preferred) - Cloud certifications (AWS, Azure, or GCP) highly desirable - Experience with JAMF, Microsoft SCCM/MECM, or other endpoint/asset management platforms - Exposure to application development, scripting, or building custom ServiceNow apps - Understanding of AI asset governance or emerging technology discovery Benefits - Career growth through advanced engineering projects and leadership opportunities - Hybrid work environment with flexible on-site days - Exposure to cutting-edge cloud and AI technologies - Collaborative, high-performing team culture How to Apply If you are driven to innovate and ready to make a tangible impact on enterprise infrastructure, submit your resume today for immediate consideration. Face-to-face interviews are not required. Candidates must be authorized to work in the US without sponsorship.