HTC Global Services

Senior Salesforce Application Architect

HTC Global Services • $110K — $135K *
Lansing, MI 48911In-Person
Information Technology
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree
  • 5+ years in business and technical requirements analysis
  • 5+ years with Salesforce, SQL, Java, and web services
  • Experience designing and implementing CI/CD pipelines
  • 2-3 Salesforce certifications
  • Ability to communicate technical concepts clearly

Responsibilities

  • Lead architecture and design of enterprise Salesforce solutions
  • Design case management and field service operations solutions
  • Conduct health assessments and recommend improvements
  • Participate in Design & Discovery activities
  • Collaborate with stakeholders to convert requirements into solutions
  • Lead proof-of-concepts for feasibility validation
  • Guide teams through secure application development lifecycle
  • Plan integrations across systems and partners
  • Ensure compliance and adherence to architectural standards
  • Provide technical leadership and mentorship to development teams

Benefits

  • Flexible hybrid work environment
  • Opportunity for impactful work in public service systems
  • Access to professional development and certifications
  • Collaborative team culture
  • Involvement in innovative technology initiatives
Full Job Description
Job Title : Senior Salesforce Application Architect

Position Overview

Play a key role in modernizing enterprise child welfare and state hospital systems by architecting scalable Salesforce solutions that support critical public services. This position focuses on designing high-availability applications across the Salesforce platform while providing technical leadership for enterprise development initiatives.

What You'll Do
  • Lead end-to-end architecture and technical design of enterprise Salesforce solutions.
  • Design solutions supporting case management, field service operations, and user engagement.
  • Conduct Salesforce org health assessments and recommend platform improvements using Salesforce best practices.
  • Participate in Design & Discovery activities and promote Salesforce Well-Architected Framework principles.
  • Collaborate with business analysts, product owners, and stakeholders to translate business requirements into scalable technical solutions.
  • Lead proof-of-concepts to validate technical feasibility and business value.
  • Guide development teams through secure application development lifecycle (SADLC) practices.
  • Plan and coordinate integrations across internal systems, external partners, and hosting platforms.
  • Ensure application security, performance, regulatory compliance, and architectural standards.
  • Provide technical leadership, impact analysis, release readiness support, and mentorship to development teams.

Required Qualifications
  • Bachelor's degree
  • 5+ years of experience gathering and analyzing business and technical requirements with stakeholders
  • 5+ years of hands-on experience with Salesforce, SQL, Java, and web services development
  • Experience designing and implementing CI/CD pipelines, including pipeline-as-code, branching strategies, automated code reviews, and testing
  • 2-3 Salesforce certifications
  • Strong ability to communicate technical concepts to both technical and non-technical audiences

Preferred Qualifications
  • Salesforce Architect certification
  • Experience with enterprise-level Salesforce implementations
  • Experience working in Agile development environments
  • Strong Oracle SQL development and performance tuning experience
  • DevOps experience including automated builds, regression/smoke testing, and multi-environment deployments
  • Database-related certifications
  • Demonstrated ability to troubleshoot complex system issues and provide technical leadership

#LI-SK8 #LI-Hybrid #SalesforceArchitect #Salesforce #SalesCloud #ServiceCloud #ExperienceCloud #FieldServiceLightning #CI_CD #DevOps

About HTC Global Services

HTC Global Services is a global provider of IT and Business Process Services and Solutions. Founded in 1990, HTC is headquartered in Troy, Michigan with delivery centers across multiple locations in North America, Europe, India, and Malaysia. HTC is an Inc. 500 Hall of Fame company and has been recognized by numerous industry and trade publications as a top provider of services. HTC has a strong client base of Global 2000 customers. HTC has a strong focus on healthcare, retail, financial services, and automotive verticals. HTC has a strong commitment to corporate social responsibility and has been recognized for its contributions to the community.
Learn more about HTC Global Services
Size
17,575 employees
Industry
Information Technology
Founded
1990
NASDAQ
HTCKF
* Ladders Estimates

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