Case Western Reserve University

Senior Recruiter, Graduate Programs

Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in recruitment, admissions, or sales roles.
  • Bachelor's degree required; Master's preferred.
  • Proven track record in achieving enrollment or sales goals.
  • Strong relationship management and consultative selling skills.
  • Exceptional communication abilities, both verbal and written.

Responsibilities

  • Develop and execute strategies to grow enrollment pipelines.
  • Manage applicant interactions from initial inquiry to enrollment.
  • Represent programs at various outreach activities and events.
  • Utilize CRM tools to track and report on recruitment performance.
  • Collaborate with stakeholders to align recruitment initiatives.

Benefits

  • Comprehensive healthcare coverage for employees and families.
  • Robust retirement plans to support long-term savings.
  • Tuition assistance to further education for employees and dependents.
  • Paid time off to promote work-life balance.
  • Winter recess to enjoy time away from work.
Full Job Description
Case Western Reserve University is committed to providing a transparent estimate of the salary range available for this position at the time of its posting. The salary range is between $65,779 and $97,038, depending on qualifications, experience, department budgets, and industry data.

Employees receive more than just a paycheck. University employees enjoy a comprehensive benefits package that includes excellent healthcare, retirement plans, tuition assistance, paid time off, and a winter recess.

Job Description

POSITION OBJECTIVE

The Senior Recruiter, Graduate Programs drives pipeline growth, applicant conversion, and enrollment generation across assigned graduate business programs. Working closely with prospective students, alumni, employers, faculty, and internal stakeholders, this position is responsible for generating qualified prospects, developing recruitment territories, cultivating relationships, and converting candidates into enrolled students. The role serves as the primary relationship owner throughout the recruitment process, guiding prospects from initial inquiry through enrollment while delivering a consultative, high-touch experience. Success is measured through pipeline growth, application generation, conversion rates, enrollment outcomes, and achievement of recruitment goals.

ESSENTIAL FUNCTIONS
  1. Generate enrollment demand and pipeline growth. Develop and execute recruitment strategies that generate qualified prospects and expand enrollment pipelines for assigned graduate programs. Build and manage recruitment territories, prospect portfolios, and relationship networks that support enrollment growth. Identify, engage, and cultivate prospective students through outbound outreach, referrals, partnerships, events, and other recruitment channels. Maintain a strong focus on pipeline development, prospect engagement, and application generation. (35%)
  2. Drive applicant conversion and enrollment outcomes. Manage an active recruitment pipeline from inquiry through enrollment. Conduct consultations, interviews, and follow-up activities that help prospects evaluate program fit, navigate the admissions process, and make informed enrollment decisions. Maintain consistent engagement and advance prospects through the enrollment funnel to improve conversion rates and enrollment outcomes. Demonstrate accountability for achieving established enrollment and recruitment goals. (30%)
  3. Represent graduate programs in the market. Represent Weatherhead at recruitment events, employer visits, conferences, webinars, information sessions, and other outreach activities. Communicate program value, career outcomes, and return on investment to prospective students and external stakeholders. Develop relationships with employers, alumni, referral sources, and community organizations that strengthen market presence and generate enrollment opportunities. (20%)
  4. Maintain pipeline performance and operational discipline. Utilize CRM and enrollment systems to manage prospect activity, communications, pipeline progression, and reporting. Maintain accurate records, monitor recruitment performance, and support forecasting efforts. Ensure timely follow-up, responsiveness, and adherence to established recruitment processes and service standards. (10%)


NONESSENTIAL FUNCTIONS
  1. Support strategic recruitment initiatives. Partner with enrollment leadership, marketing, faculty, alumni, and university stakeholders to support recruitment initiatives and enrollment goals. Provide market feedback, prospect insights, and competitive intelligence that inform recruitment strategy, program positioning, and enrollment planning. (5%)
  2. Utilize CRM, reporting tools, and emerging technologies to improve prospect engagement, productivity, and recruitment effectiveness. (5%)
  3. Perform other duties as assigned. (


CONTACTS

Department: Continuous contact with recruitment leadership, faculty, academic program leaders, marketing, and administrative staff to support enrollment goals to maintain workflow, address concerns, make adjustments and use or interpret established procedures.

University: Frequent contact with admissions, financial aid, student services, alumni relations, and other university stakeholders to maintain workflow, address concerns, facilitate and promotion cooperation.

External: Continuous contact with employers, alumni, community organizations, professional associations, and referral partners to exchange information.

Students: Continuous contact with prospective and admitted students to represent the school.

SUPERVISORY RESPONSIBILITIES

This position has no direct supervision of staff employees.

QUALIFICATIONS

Experience: 5 years of progressively responsible experience in recruitment, admissions, enrollment management, sales, account management, business development, or related fields.

Education: Bachelor's degree required. Master's degree preferred.

REQUIRED SKILLS
  1. Demonstrated success achieving measurable goals related to enrollment, sales, customer acquisition, business development, or pipeline conversion.
  2. Experience managing active pipelines, developing territories, and cultivating relationships through complex decision-making processes preferred.
  3. Demonstrated ability to generate pipelines, build relationships, and achieve measurable enrollment, sales, or business development goals.
  4. Strong consultative selling, relationship management, and prospect development skills.
  5. Executive presence and the ability to credibly represent Weatherhead with prospective students, employers, alumni, faculty, and other stakeholders.
  6. Exceptional verbal, written, presentation, and interpersonal communication skills.
  7. Strong follow-through, responsiveness, and execution discipline.
  8. Ability to prioritize competing opportunities and manage a high-volume pipeline.
  9. Comfort operating in goal-driven environments with clear performance expectations and accountability.
  10. Strong organizational and time management skills.
  11. Ability to analyze prospect needs, identify opportunities, and guide candidates through complex enrollment decisions.
  12. Proficiency with CRM platforms and the ability to leverage technology, data, and artificial intelligence to improve productivity and recruitment outcomes.
  13. Ability to work independently while contributing to a collaborative team environment.
  14. Ability to demonstrate successful support, education, and advocacy for all students, aligned with the values, mission, and messaging of the university, while adhering to the staff policy on conflict of commitment and interest.
  15. Ability to meet consistent attendance.
  16. Ability to interact with colleagues, supervisors, and customers face to face.


WORKING CONDITIONS

Ability to travel is essential, including regional and national travel for recruitment events, employer visits, conferences, and enrollment activities (approximately 25¿40%). Evening and weekend hours are regularly required to support recruitment events, information sessions, and enrollment cycles.

Hybrid Eligibility

This position is eligible for hybrid work arrangement up to two remote days per week at the discretion of the department. New employees may begin a hybrid schedule upon approval from the supervisor, successful completion of an orientation period and signing the remote work checklist certification form.

About Case Western Reserve University

Case Western Reserve University (CWRU) is a private research university in Cleveland, Ohio. It was created in 1967 through the federation of two longstanding contiguous institutions: Western Reserve University, founded in 1826 and named for its location in the Connecticut Western Reserve, and Case Institute of Technology, founded in 1880 through the endowment of Leonard Case, Jr. CWRU is a member of the Association of American Universities and is classified among "R1: Doctoral Universities ? Very high research activity". The university offers undergraduate, graduate, and professional degree programs in arts and sciences, engineering, business, law, dental medicine, nursing, social work, and medicine. CWRU has more than 11,000 students and 3,500 faculty members.
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