Gusto

Senior Product Manager, Symmetry New Tax Products

Gusto$184K — $230K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6+ years of product management experience, with at least 3 years in 0 to 1 product development
  • Strong product discovery skills in ambiguous environments
  • Experience in building products within regulated industries
  • Background in leveraging Gen AI/ML for personalized product development
  • Exceptional cross-functional collaboration skills
  • Ability to identify industry trends and build effective product strategies
  • Desirable experience in payroll or payroll tax

Responsibilities

  • Lead the long-term product strategy and market positioning for payroll tax products
  • Prioritize high-leverage investments and decisions for sustained success
  • Collaborate with cross-functional teams to align on product insights and goals
  • Clarify requirements and facilitate strategic initiatives to accelerate project execution
  • Innovate product development by utilizing AI to enhance workflows and customer experience

Benefits

  • Flexible hybrid work environment with a blend of remote and office days
  • Empowered, lean product teams promoting high impact and ownership
  • Innovative culture focused on deep customer empathy and rapid adaptation
  • Opportunities for personal and professional growth in fast-paced settings
  • Access to cutting-edge AI tools to enhance product development
Full Job Description
Symmetry Software is part of Gusto. Symmetry is the payroll infrastructure for software & payroll platforms powering the paychecks of over 64 million workers each year. Our fully integrated suite of payroll tax APIs and software tools allows companies to solve tax compliance issues and build applications across the entirety of the payroll process.

About the Role:

We're looking for an experienced product manager to own the development of new business lines for payroll tax products. This 0 to 1 focused role will have broad autonomy to lead discovery, strategy, and execution for new products in payroll tax. This role will be expected to deliver durable business outcomes such as new revenue and existing revenue retention.

The right person will be an activator who couples strength in execution with a strong sense of ownership to delivering market success. You will work directly with a new product development engineering team and focus on AI-powered solutions that redefine our market.

About the Team:

Our Product team is lean, which means you'll have a high degree of impact and ownership. We believe in smaller, empowered teams that move quickly with less overhead. You'll move fast by pairing sharp product judgment with fluency in AI tools - automating what slows teams down and amplifying what makes them creative and high-performing.

We're builders. Lines between roles are intentionally blurred, and our PMs do whatever it takes to deliver outcomes. You'll prototype, automate, design, and ship - using AI as your co-builder to turn problems into durable solutions that deliver customer value with urgency and care.

We're here to serve the payroll industry. Our technology impacts over 64 million paychecks in the US each year. We're driven by deep customer empathy and a relentless desire to innovate. We're comfortable with change. Our environment moves fast, and PMs here thrive in ambiguity - blending curiosity, experimentation, and AI-native craft to shape how products (and work itself) are built at Symmetry.

Here's what you'll do day-to-day:
  • Ownership: Lead long-term strategy. This includes spearheading research, defining customer and market positioning, shaping product direction, and identifying the investments and internal capabilities required for success. You'll translate this strategy into actionable guidance that informs company-wide planning and execution.
  • North Star: Focus the organization on what matters most. Identify the highest-leverage investments and decisions across functions that will unlock long-term success, reduce ambiguity, and ensure that Symmetry is building toward a market-winning payroll tax offering.
  • Collaborate: Partner across Product, Engineering, Compliance, Legal, CX, Marketing, Sales, and Operations to uncover insights, validate assumptions, and build alignment. You'll help create shared context and ensure cross-functional teams are set up to deliver.
  • Accelerate Execution: Step into the highest-priority gaps that stand in the way of success. Whether it's clarifying requirements, kicking off strategic initiatives, or embedding with a team to drive execution, you'll help advance the work by creating clarity, building momentum, and enabling others to succeed.

Here's what we're looking for:
  • 6+ years of hands-on product management experience, with 3+ years of success building 0 to 1 products
  • Proven track record of building 0 to 1 products with demonstrable evidence of:
    • Deep product discovery skills with the ability to navigate a high degree of ambiguity
    • Building 0 to 1 products in highly regulated categories
    • Experience building personalized products or optimized workflows using Gen AI/ ML
    • Extraordinary cross-functional collaborator and leader
  • Ability to identify emerging opportunities and industry trends, build business cases, define product vision and strategy, and create a supporting roadmap that rapidly iterates into delivering on your vision
  • Entrepreneurial, passionate about our mission, and have deep empathy for our customers
  • Built products at scale with good UX that users love
  • Bonus points for experience with payroll / payroll tax

Our cash compensation amount for this role is targeted at $143,160/yr to $178,950/yr in Scottsdale, $152,420 to $190,252 in Denver & most remote locations, and $184,420/yr to $230,525/yr for San Francisco & New York. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.

About Gusto

Gusto is a cloud-based human resources software platform that provides payroll, benefits, and HR management services to small businesses. The company was founded in 2011 and is headquartered in San Francisco, California. Gusto's platform automates many of the administrative tasks associated with HR, such as payroll processing, tax filings, and benefits administration. The company also offers a range of HR services, including compliance support, employee onboarding, and time tracking. Gusto is committed to helping small businesses succeed by providing them with the tools and resources they need to manage their HR operations more efficiently.
Learn more about Gusto
Size
1,000 employees
Industry
Founded
2012

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