Plaid

Senior Product Manager, Consumer

Plaid$150K — $180K *
Consumer Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in product management, specifically in B2C environments.
  • Demonstrated success in launching impactful consumer-facing features.
  • Consumer-focused mindset, prioritizing user experience and problem-solving.
  • Strong data-driven decision-making skills.
  • Ability to communicate complex ideas clearly for diverse audiences.
  • Experience in roadmap creation and prioritization exercises.
  • Comfortable in high-ownership, fast-paced environments, and unafraid to voice opinions.

Responsibilities

  • Define the vision and roadmap for Plaid's consumer products and establish quarterly goals.
  • Drive execution by following an agile methodology: build, measure, iterate.
  • Analyze consumer feedback and data to identify growth opportunities.
  • Collaborate with cross-functional teams, including design and compliance, to achieve objectives.
  • Ensure alignment and prioritization across all projects to meet strategic goals.

Benefits

  • Comprehensive benefit plans including medical, dental, and vision.
  • 401(k) plan to support retirement savings.
  • Equity and commission options based on role.
  • Encouragement of diverse perspectives and experiences in the team.
Full Job Description
Plaid's Consumer team owns all of Plaid's consumer facing surfaces. This includes Link, Plaid's flagship product, which has been used by over half of all US adults to share their information safely and securely with financial applications. Link drives the vast majority of Plaid's revenue. We're also working on some exciting, 0-1 consumer initiatives. Both areas are top business priorities.

As part of Plaid's first Consumer team, you will lead product development and execution within a startup-like environment at Plaid.

Responsibilities
  • Define an ambitious vision / roadmap, sign up for quarterly / half year goals, and partner with the cross-functional team to hit them
  • Drive prioritization and execution (build, measure, iterate)
  • Identify opportunities through consumer feedback and staying close to our data / dashboards
  • Partner with cross-functional team (design, research, data science, legal, and compliance) to do all of the above


Qualifications
  • You have successfully launched large consumer facing features driving meaningful outcomes at B2C companies
  • You start with the consumer problem and have held a high bar for consumer experience
  • You naturally gravitate towards using data to make strategic decisions
  • You havecommunicated complex concepts succinctly for broad audiences to drive decisions
  • You havedriven roadmap and prioritization exercises and driven clear impact through your decisions
  • You thrive in a culture of high ownership, velocity, and throughput, and speak your mind regardless of level
  • You have a track record of scrappily developing clear perspectives in areas of ambiguity


Nice to have
  • Experience building anti-fraud or ML-driven products

Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!

Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

About Plaid

Plaid is a financial services company based in New York City. The company builds a technology platform, which enables applications to connect with users' bank accounts. Plaid focuses on enabling consumers and businesses to interact with their bank accounts, check balances, and make payments through financial technology applications. The company was founded in 2013 by Zach Perret and William Hockey. In January 2020, Visa announced that it would acquire Plaid for $5.3 billion. The acquisition was completed in January 2021.
Learn more about Plaid
Size
600 employees
Industry
Founded
2011

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