Posting Start Date: 5/6/26
Job Title: Senior Operations Manager
Job Location: Phoenix-USA-85040
Work Location Type: On-Site
Salary Range: $98,655.80 - 128,004.17
Why This Role Matters
As Senior Operations Manager, you will serve as a key leader responsible for ensuring our CSC operates at peak performance safely, efficiently, and on time. You'll oversee multiple departments, lead large and diverse teams (including union environments), and turn strategy into execution in a time-sensitive, customer-critical operation. If you enjoy owning outcomes, developing leaders, and driving continuous improvement at scale, this role was built for you.
What You'll Gain
• Medical, Dental, and Vision coverage starting Day 1
• 401(k) with company match
• Paid vacation, holidays, and sick time
• Tuition reimbursement for continued growth
• Free meals and on-site parking
• Leadership development within a global organization
What You'll Lead & Deliver
• Lead daily, multi-department operations to ensure on-time delivery, food safety, quality, and service excellence
• Own performance metrics, operating plans, and cost control initiatives
• Drive short- and mid-term production, staffing, and service planning
• Act quickly on performance gaps with clear corrective actions
• Partner in building and executing the CSC annual business plan and budget
• Oversee operating performance, resource optimization, and financial results
• Identify and lead process improvements, Lean initiatives, and cost-reduction opportunities
• Support capital investment planning to strengthen long-term performance
• Lead, coach, and develop a large, diverse workforce and leadership team
• Create accountability while building trust, engagement, and performance
• Support leadership development and succession planning
• Bring LSG Sky Chefs' values to life through your leadership presence
• Champion a strong culture of safety, quality, and compliance
• Ensure adherence to HACCP, Global Quality Standards, environmental, and regulatory requirements
What We Look For in a Candidate
• 5+ years of progressive leadership experience in airline catering, food manufacturing, hospitality operations, logistics, or similar high-volume environments
• Proven success leading multi-department, cross-functional operations
• Experience managing performance, budgets, and operational planning
• Working knowledge of Lean manufacturing or continuous improvement
• Strong people leadership skills, including employee and union relations
• Clear, confident communication and executive presence
• Bachelor's degree or equivalent operational leadership experience
• Proficiency with Microsoft Office and business systems
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