Johnson & Johnson

Senior Manager, US Service Depot-Orthopaedics

Johnson & Johnson$110K — $130K *
Healthcare
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • B.A. or B.S in a technical discipline or business required.
  • 8-10+ years hands-on experience in applicable Operations management.
  • 5-10+ years of direct people management experience.
  • Strategic planning and portfolio management experience required.
  • Strong technical and project leadership skills required.

Responsibilities

  • Organize all Service and Repair work for DePuy Synthes Capital.
  • Manage the Service Center's functional operations and performance.
  • Develop and track metrics for quality and financial performance.
  • Ensure Service representation during NPI processes for product launches.
  • Optimize inventory levels and manage procurement processes.
  • Operationally manage personnel, promoting effective communication and morale.
  • Collaborate with finance, quality, customer service, and stakeholders for seamless operations.

Benefits

  • Onsite work environment 5 days a week.
  • Opportunity to be part of an esteemed company in the medical field.
  • Engagement with cutting-edge surgical and repair technology.
  • Potential career growth within a standalone orthopedics company after separation.
Full Job Description
Job Function:
Supply Chain Manufacturing

Job Sub Function:
Production Equipment Repair & Maintenance

Job Category:
People Leader

All Job Posting Locations:
Palm Beach Gardens, Florida, United States of America

Job Description:

DePuys Synthes is recruiting for a Senior Manager, US Service Depot located in

Palm Beach Gardens, FL! This position is onsite 5 days per week.

Johnson & Johnson announced plans to separate our Orthopedics business to establish a standalone orthopedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

Key Responsibilities:
  • Responsibility for the organization of all Service and Repair work for DePuy Synthes Capital performed on the Service site.
  • Functional Management of the Service Center, including monitoring, support, and performance improvements.
  • Development and tracking of monthly performance, quality, and financial metrics for the Service center.
  • Ensures Service is represented during the NPI processes and the Service center ready at moment of launch to adequately support the business need.
  • Effectively manage inventory levels with continuous optimization of costs, replacement periods, quality, security in procurement and guide the yearly inventory counts according to the SOX procedures.
  • Responsible for the operational management of personnel. Sets the standard for performance assessment and feedback, effective communication, promoting positive morale and supporting employee involvement programs.
  • Partner closely with the local finance team, Service center Team leader, Quality Manager, Customer Service Manager, and other internal key stakeholders to align the consistent processes for quality, finance, operations, and training.
  • Plan, organize and control work schedules to ensure service schedules and department metrics are met.
  • Process service activities within the S&R platform software for service and complaints to capture results and activities performed.
  • Ensure department complies with all Quality, EHS, and other company policies and procedures. Ensure that the team works compliant with all training requirements.
  • Support the maintenance of the operating supply inventory for each department.
  • Assist in preparing, monitoring, and controlling department budget.
  • Complete 5 performance and development conversations on an annual basis.
  • Interview and select personnel to meet staffing requirements.
  • Know and follow all laws and policies that apply to one's job, and maintain the highest levels of professionalism, ethics, and compliance at all times.
  • Diligently participate in our compliance program-related activities as denoted by your supervisor or our Chief Compliance Officer.
  • Responsible for communicating business related issues or opportunities to the next management level.
  • For those who supervise or manage a staff, responsible for ensuring that subordinates follow all Company guidelines related to Health, Safety and Environmental practices and that all resources needed to do so are available and in good condition, if applicable
  • Responsible for ensuring personal and Company compliance with all Federal, State, local and Company regulations, policies, and procedures.


Qualifications

Education:
  • B.A. or B.S in a technical discipline or business is required.


Experience and Skills:

Required:
  • Eight to Ten+ years hands-on experience in an applicable (technical) Operations management
  • Five to Ten+ years direct people management and leadership experience
  • Strategic planning/portfolio management experienced is required
  • Experience working in a regulated environment, highly preferred
  • 5+ years performing cross functional or multiple discipline assignments is required
  • Experience implementing change initiatives is required
  • Experience with change management
  • Strong presentation skills
  • Strong Proficiency in Microsoft Office: Excel, PowerPoint, Word
  • Problem analysis & resolution skills are required
  • Strong technical and project leadership skills are required
  • Demonstrated initiative, creativity, and assertiveness is required
  • Ability to use influence and motivational techniques to lead process improvements with multi-functional teams is required
  • Strong verbal and written communication skills and the ability to deal professionally with all levels with the organization, vendors and customers is required.
  • Conflict management skills are required.
  • Strong coaching, mentoring, and people development skills are required
  • Ability to work independently, with only occasional guidance is required
  • The ability to work effectively in a team environment is required.
  • The ability to make effective management level presentations and write formal reports dealing with departmental metrics is required.
  • Proficient knowledge of Microsoft Office products including Excel, PowerPoint and Word is required.


Preferred:
  • Experience in customer service, logistics, or distribution is a plus
  • Electro-Mechanical device experience, highly preferred
  • Knowledge of GMP (Good Manufacturing Practices) / ISO (International Organization for Standardization) are preferred
  • Knowledge of EHS (Environmental Health and Safety) regulations preferred
  • Sales force experience (preferred)
  • SAP experience (preferred)
  • Practical experience with strategic planning, business planning and yearly budgets is highly preferred.
  • Understanding of information technology to allow utilization of new technologies to meet business objectives is preferred


Other:
  • English Fluency required
  • 10% domestic travel with a possibility of international travel


For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com.]

Required Skills:

Preferred Skills:
Agile Manufacturing, Cross-Functional Collaboration, Developing Others, EHS Compliance, Equipment Maintenance, Fact-Based Decision Making, Financial Competence, Good Manufacturing Practices (GMP), Inclusive Leadership, Leadership, Manufacturing Compliance, Performance Measurement, Plant Operations, Predictive Maintenance, Problem Management, Problem Solving, Project Reporting, Repair Management, Team Management

About Johnson & Johnson

Scio Diamond creates single-crystal Type IIa diamonds for the jewelry market and for industrial applications. It employs a patent-protected chemical vapor deposition (CVD) process in a precisely controlled laboratory setting to produce diamonds. It was founded in 2009 and is headquartered in Greenville, South Carolina.

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Learn more about Johnson & Johnson
Size
141,700 employees
Market Cap
$462.7 billion
Industry
Net Income
$14.7 billion
Founded
1886
5 Year Trend
+5.5%
Revenue
$82.5 billion
NASDAQ

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