Salesforce

Senior Manager, Software Engineering (REMOTE)

Salesforce$172K — $260K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Experience managing platform, infrastructure, or foundational engineering teams in high-growth environments.
  • Deep technical fluency across cloud infrastructure (AWS preferred), Kubernetes, infrastructure-as-code, CI/CD, and observability.
  • Strong software engineering background with proficiency in languages such as Go, Python, TypeScript, or Ruby.
  • Experience operating SQL and RDBMS in production at scale (PostgreSQL preferred).
  • A track record of building on-call programs and driving incident response discipline.
  • Proficiency in agentic, AI-assisted development practices.
  • Strong communication and collaboration skills, especially in cross-functional settings.

Responsibilities

  • Lead and grow the Foundations team, increasing its size while maintaining high hiring standards.
  • Build a high-trust culture where engineers are supported and challenged.
  • Drive delivery and execution, committing to goals and maintaining timelines.
  • Set technical strategy and architecture, guiding engineering decisions effectively.
  • Own reliability and operational excellence for the platform.

Benefits

  • Own the team and technical direction for critical platform infrastructure.
  • Establish best practices in a high-growth environment.
  • Lead a team behind AI-powered products, shaping modern engineering practices.
  • Collaborate closely with leadership across engineering and product.
Full Job Description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

We are looking for an experienced Senior Engineering Manager to lead our Foundations team — the team that owns the infrastructure and platform the rest of engineering builds on. From cloud infrastructure and databases to deployment pipelines, observability, and production operations, Foundations is responsible for keeping Qualified running reliably at scale while accelerating every product team that builds on top of it. You will grow the team from 7 to 12 engineers and drive its continued growth beyond that, while raising the bar on delivery, reliability, and technical direction. We're looking for a leader who combines deep platform and infrastructure fluency with people leadership, operational rigor, and a strong sense of urgency and accountability.

What You'll Do

Lead and Grow the Team: Hire and develop exceptional talent, growing the team from 7 to 12 and beyond while owning a high technical and cultural hiring bar. Ensure every engineer has a clear leveling path and growth plan, and handle underperformance directly, quickly, and professionally. Build a High-Trust, High-Standards Culture: Maintain an environment where engineers feel both supported and challenged. Be visibly engaged day-to-day in team channels, standups, and decision-making. Set a tone of urgency, accountability, and attention to detail; detect morale or performance issues early and act immediately. Model reliability through strong communication, follow-through, and consistent presence. Drive Delivery and Execution: Commit to quarterly goals with clear milestones and drive accountability to achieve them. Establish and maintain predictable delivery timelines, and stay actively engaged in day-to-day operational channels to make quick decisions and unblock the team. Set Technical Strategy and Architecture: Drive clear architectural direction for platform and infrastructure initiatives, guiding engineers with a detailed understanding of these domains. Provide decision frameworks for tradeoffs between speed, cost, and reliability, and proactively shape the roadmap around resiliency, scalability, and efficiency. Own Reliability and Operational Excellence: Ensure strong on-call and incident response discipline, continuously improve platform resiliency, and maintain oversight of deployment and release management with accountability at every stage.

What We're Looking For

  • Experience managing platform, infrastructure, or foundational engineering teams in high-growth environments.

  • Deep technical fluency across cloud infrastructure (AWS preferred), Kubernetes, infrastructure-as-code, CI/CD, and observability — you can guide architectural decisions in these domains with credibility and detail.

  • Strong software engineering background with proficiency in languages such as Go, Python, TypeScript, or Ruby — this team builds software, not just operates systems.

  • Experience operating SQL and RDBMS in production at scale (PostgreSQL preferred).

  • A track record of operational excellence: building on-call programs, driving incident response discipline, and owning deployment and release management.

  • Proficiency in agentic, AI-assisted development practices, with the ability to drive their adoption across a team.

  • A "driver" mindset: proactive, outcomes-oriented, and unafraid to roll up your sleeves when needed.

  • Strong communication and collaboration skills, especially in cross-functional leadership settings.

Why Join Qualified

  • Platform Impact at Scale: As a key leader, you'll own the team and technical direction behind the infrastructure that every product team at Qualified builds on — shaping the reliability, scalability, and velocity of the entire engineering organization.

  • High-Growth Environment: Join us at a pivotal stage where you can establish best practices that will scale with our rapid growth and expansion.

  • Cutting-Edge AI: Lead a team operating the platform behind AI-powered B2B products, and drive agentic engineering practices that define how modern platform teams work.

  • Close Leadership Collaboration: Partner with engineering and product leadership to ensure platform strategy is integrated into strategic decision-making.

If you're ready to take on a high-visibility role where you'll build the team behind the platform and help shape the future of our AI-powered products, we'd love to hear from you.

About Salesforce

ExactTarget is a provider of on-demand email marketing software solutions. Their suite of on-demand one-to-one marketing applications enables clients to send business-critical and event-triggered communications to increase sales, optimize marketing investments, and strengthen customer relationships. They offer four editions of their on-demand software application along with integrated solutions such as ExactTarget for AppExchange and ExactTarget for [Microsoft](/organization/Microsoft) Dynamics CRM.

Salesforce Careers

Joining Salesforce means becoming part of a dynamic, global team of professionals who are deeply committed to driving customer success and innovation. As the world's leading Customer Relationship Management (CRM) platform, Salesforce offers unparalleled job opportunities in technology and consulting, making it an ideal place for ambitious individuals looking to make a significant impact.

Work You'll Do

At Salesforce, every position is a chance to leverage your skills and creativity to transform businesses and industries. Our diverse team of experts collaborates to deliver cutting-edge solutions that foster growth and enhance leadership capabilities. By joining our team, you'll be at the forefront of digital innovation, using Salesforce's powerful platform to help clients navigate their transformation journeys.

Innovate and Lead

Salesforce is not just a company; it's a community where you can lead with your ideas and see them come to life. Our culture of innovation encourages you to challenge the status quo and push the boundaries of what's possible. With Salesforce, you'll work alongside leaders in technology and business who are committed to your growth and professional development.

Career Growth and Opportunities

Whether you're looking for an internship, a full-time position, or leadership roles, Salesforce provides a wealth of opportunities to advance your career. Our commitment to professional growth is reflected in our robust training programs, including leadership development and diversity training, designed to help you excel at every stage of your career.

Be Part of a Great Team

Salesforce prides itself on a culture that values diversity, teamwork, and open communication. We believe that our strength lies in our people, and we're committed to creating an environment where everyone can thrive. Joining our team means being part of a supportive community that encourages networking and collaboration.

Benefits and Culture

At Salesforce, we understand that job satisfaction extends beyond the office. That's why we offer competitive benefits to support the health, well-being, and financial security of our employees and their families. From health insurance and retirement plans to wellness programs and flexible working arrangements, we provide the benefits that contribute to a better work-life balance.

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Learn more about Salesforce
Size
73,541 employees
Market Cap
$130.4 billion
Industry
Net Income
$4 billion
Founded
2000
5 Year Trend
+25.7%
Revenue
$21.2 billion
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