Salesforce

Senior Manager, Global Incentive Compensation Scale & Transformation

Salesforce$133K — $183K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7+ years of experience in SAAS operational roles, ideally in sales compensation
  • Proven success managing projects in medium to large organizations with numerous stakeholders
  • Expertise in both technical and non-technical communication tailored to audience
  • Strong analytical skills with the ability to work effectively with data in Excel
  • Excellent presentation skills for creating executive summaries and reports
  • Demonstrated ability to identify and improve processes across teams
  • Bachelor's degree in Business Administration, Management, or a related field is preferred

Responsibilities

  • Lead planning, execution, and delivery of compensation initiatives and strategy
  • Identify and mitigate risks, developing contingency plans for program success
  • Produce presentation materials to explain complex issues and solutions
  • Gather requirements for scalable compensation solutions based on business processes
  • Manage stakeholder expectations and communicate program updates
  • Facilitate agreement on implementation requirements within the team
  • Participate in functional testing for system implementation
  • Identify and implement process improvements in collaboration with cross-functional teams

Benefits

  • Access to resources to help find work-life balance
  • Opportunities for personal and professional growth
  • Support from AI tools to amplify individual impact
  • Commitment to equitable compensation practices
  • Reasonable accommodations available during the hiring process
Full Job Description
As the ideal candidate, you are comfortable working at all levels of an organization and possess exceptional communication and conflict resolution skills. This role will require you to use both your strategic as well as tactical implementation and operational excellence skills. You will be a self-starter who can work cross-functionally and build strong working relationships with internal organizations. You will need to have a thorough understanding of SAAS-based compensation plans, Salesforce, Xactly in addition to the operational aspects of the Sales Compensation process. Responsibilities • Lead the end-to-end planning, execution, and delivery of key compensation initiatives related to compensation strategy, business process improvement and tool implementation or development. • Proactively identify, assess, and mitigate program-level risks and issues. Develop and implement contingency plans to ensure program success. • Develop presentation materials to clarify intricate issues and outline possible solutions. • Develop business requirements for building scalable compensation solutions by gathering information on business processes and use cases. • Effectively manage stakeholder expectations and communicate program status, risks, and issues. • Coordinate sign-off process to ensure team alignment and obtain team confirmation of implementation requirements. • Core member of the functional testing process to ensure successful system implementation. • Seek improvement opportunities on internal and cross functional processes by working closely with cross functional teams, and leading the implementation of improvement solutions. Required Skills/Experience • 5 - 7+ years of operational responsibilities related to SAAS models preferred (sales compensation experience a plus). • Proven track record of working in medium to large size organizations with multiple stakeholders. • Demonstrated successful experience in driving large projects forward successfully to completion with formal methodologies for project and/or sprint plans. • Ability to work in close collaboration with business and technical teams, and communicate in technical and non-technical language per audience. • Ability to analyze pain points in areas and processes within a cross-functional organization. Effective in implementing new and improved processes. • Strong technical/ analytical skills with an ability to manipulate data in Excel; knowledge of formulas and pivot tables. • Effective influencer, communication, and interpersonal skills. • Presentation skillset - ability to create clear and concise executive summary documents and presentations (PowerPoint or Google Slides) that highlight team status & achievements, drive discussion, summarize project details articulate issues and decision points, and promote brand. • Detail-oriented, process-driven and possess the ability to manage multiple competing priorities in a fast-paced environment. Performs well under pressure and can work independently and as a part of a team. • Program Management capability. • Bachelor's degree in Business Administration, Management, or a related field is preferred. Preferred Skills/Experience • Effective influencer, communication, and interpersonal skills; great listener • Detail-oriented, process-driven, and possess the ability to manage multiple competing priorities in a fast-paced environment. Performs well under pressure and can work independently and as a part of a team. • Strong desire to help others and intellectual curiosity about people and organization issues. Unleash Your Potential When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world. Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form. Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. For Ontario-based roles, the base salary hiring range for this position is CAD 133,200 to CAD 183,200 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable. This posting is to fill a vacancy on our team, unless otherwise noted.

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Net Income
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