Job DescriptionReporting to the Director of Debit Product Management & Delivery, you will play a key role in supporting the development and delivery of American Express's Debit merchant acquiring capabilities - from concept through launch. You will help ensure that new Debit products and features are effectively designed, built, and implemented to meet customer, partner, and business needs.
This Product Manager role will drive collaboration across business and technology teams, ensuring progress against priorities, alignment across functions, and readiness for deployment. You'll be instrumental in supporting the delivery of innovative, high-quality Debit solutions that strengthen American Express's position in the U.S. merchant acquiring/payments eco system.
ResponsibilitiesKey Responsibilities- Product Vision: Support definition of the Debit merchant acquirer product value proposition, including the customer experience anchored in customer needs and industry insights and shape long-term platform capabilities.
- Product Development: Develop and manage execution of the Debit merchant acquiring product backlog and prioritization; roadmaps including dependency assessment; sequencing; change-management strategy execution, and operational readiness, ensuring deliverables are met across business, technology, and operational workstreams.
- Stakeholder Collaboration: Work with our key strategic partners to align, develop and prioritize the Debit merchant acquiring backlog and roadmap
- Partner Integration: Support interactions with network and partners in the merchant acquiring/payments acquiring ecosystem, driving solution design, testing, and deployment readiness.
- Performance Tracking: Monitor progress against delivery plans, identify risks and dependencies, and help develop mitigation plans.
- Operational Excellence: Embed processes, controls, and governance frameworks to ensure scalable, sustainable delivery.
- Team Contribution: Contribute to a collaborative, high-performing team culture and provide mentorship and support to junior team members.
QualificationsMinimum Qualifications- 3+ years of Product Management experience in card-based payments including acquiring capabilities, network operations and/or transaction processing (strong preference for U.S. Debit transaction acquiring experience.
- Demonstrated experience managing complex, cross-functional delivery programs with multiple stakeholders.
- Strong organizational and project management skills, with ability to manage competing priorities and meet ambitious deadlines.
- Excellent communication and analytical skills, with the ability to navigate ambiguity and problem-solve effectively.
- Strong collaboration skills across technical and business units.
- Demonstrated ability to identify strategic opportunities, prioritize, and deliver high-quality outcomes aligned to enterprise goals.
- Bachelor's degree or equivalent experience required; advanced degree preferred.
About the TeamWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
