Sonic Healthcare

Senior Business Analyst

Sonic Healthcare • $95K — $115K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Information Technology or related field preferred.
  • Experience in a medical laboratory with knowledge of clinical and anatomical pathology terminology.
  • Excellent problem-solving skills focused on team success.
  • Strong communication skills for cross-functional collaboration.
  • Proficient in creating SQL queries from database tables.
  • Familiarity with the software development life cycle (SDLC).
  • Willingness to travel up to 40%. 

Responsibilities

  • Manage complex implementation tasks and requirements analysis independently.
  • Act as an advanced resource for complex workflows during project and hypercare timeframes.
  • Coordinate implementation milestones and dependencies across teams.
  • Provide coaching and guidance to junior Systems Analysts.
  • Support various LIS implementation activities including enhancement and optimization.
  • Analyze and document workflow needs in pathology-related areas.
  • Coordinate with configuration, build standards, and deliverables.
  • Support testing, validation, and stabilization activities post-implementation.
  • Work with multiple stakeholders including vendors and laboratory operations on integration issues.
  • Investigate and escalate complex transition issues ensuring resolution tracking.
  • Maintain thorough implementation documentation and compliance standards.

Benefits

  • Support for professional development and training opportunities.
  • Possibility of career advancement within Sonic Healthcare.
  • Dynamic work environment with a focus on teamwork and collaboration.
  • Exposure to cutting-edge technology in pathology and laboratory systems.
Full Job Description
Job Functions, Duties, Responsibilities and Position Qualifications:

Position Summary

The Senior Business Analyst - AP LIS Implementation independently delivers complex Anatomic Pathology (AP) LIS implementation, enhancement, and optimization activities. This role supports requirements analysis, workflow validation, testing coordination, defect remediation, cutover readiness, go-live support, and post-implementation stabilization across accessioning, grossing, histology, microtomy, IHC/special stains, cytology, molecular/AP ancillary workflows, pathology reporting, case tracking, and digital pathology coordination where applicable. The Senior Systems Analyst coordinates across technical and operational teams and acts as an advanced escalation resource for complex implementation and production transition issues.

Key Responsibilities
  • Independently manage complex implementation tasks, requirements analysis, testing coordination, defect remediation, and readiness
  • Act as an advanced implementation resource for complex workflow and application issues during project and hypercare phases.
  • Coordinate across operational and technical teams to ensure implementation milestones and dependencies are addressed.
  • Provide informal coaching to Systems Analyst I and II team members.
  • Support LIS implementation, enhancement, upgrade, optimization, and deployment activities.
  • Analyze and document workflow needs across accessioning, grossing, histology, microtomy, IHC/special stains, cytology, molecular/AP ancillary workflows, pathology reporting, case tracking, and digital pathology coordination where applicable.
  • Coordinate with LIS Configuration & Build for configuration readiness, standards alignment, and controlled delivery of required build components.
  • Support testing, validation coordination, defect triage, issue tracking, cutover readiness, go-live execution, hypercare, and stabilization activities.
  • Coordinate with Integration, Infrastructure, Middleware, vendors, laboratory operations, billing, QA/compliance, and other stakeholders as needed.
  • Investigate complex implementation or transition-to-support issues and ensure appropriate escalation and resolution tracking.
  • Maintain implementation documentation, workflow notes, test evidence, action logs, risks, decisions, and knowledge transfer materials.
  • Follow change control, validation, compliance, privacy, and documentation standards.


Qualifications & Requirements

Education:
  • Bachelor's degree in Information Technology or related field preferred.


Experience:
  • Experience in a medical laboratory, with a basic understanding of clinical and anatomical pathology terminology
  • Excellent problem solver, with a focus on team success
  • Excellent communication skills with ability to work cross-functionally across multiple teams


Skills:
  • Create SQL queries from database tables
  • Knowledge of software development life cycle (SDLC)
  • Ability to travel up to 40%


Scheduled Weekly Hours:
40

Work Shift:

Job Category:
Information Technology

Company:
Sonic Healthcare USA, Inc

About Sonic Healthcare

Sonic Healthcare is a global healthcare company that provides laboratory and radiology services to patients and healthcare providers. The company was founded in 1987 and is headquartered in Sydney, Australia. Sonic Healthcare has operations in Australia, the United States, Europe, and Asia, and employs over 37,000 people. The company's services include pathology, diagnostic imaging, and clinical trials.
Learn more about Sonic Healthcare
Size
38,000 employees
Industry
Founded
2005
NASDAQ

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