Salesforce

Senior Analyst, Strategic Operations & Insights

Salesforce$99K — $150K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-5+ years experience analyzing large-scale datasets with a focus on operational impact.
  • Advanced Tableau skills for designing complex dashboards and visualizations.
  • Experience in building and maintaining data pipelines (e.g., Snowflake).
  • Familiarity with AI tools to enhance data aggregation and analysis.
  • Strong data storytelling abilities to convey complex findings actionable for various audiences.
  • Excellent communication skills for presenting findings to diverse stakeholders.

Responsibilities

  • Analyze large-scale Salesforce datasets to uncover trends and deliver actionable recommendations.
  • Design and maintain sophisticated Tableau dashboards for business health insights.
  • Synthesize metrics into polished reports and presentations for strategic alignment.
  • Build and manage data connections between Salesforce and tools like Snowflake for reliable reporting.
  • Leverage AI tools to streamline data analysis and reporting processes.
  • Identify process improvements and act as a consultant to enhance operational efficiency.
  • Collaborate with cross-functional teams to ensure data integrity and alignment with organizational goals.

Benefits

  • Time off programs
  • Medical, dental, and vision insurance
  • Mental health support
  • Paid parental leave
  • Life and disability insurance
  • 401(k) plan
  • Employee stock purchasing program
Full Job Description
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category
Data

Job Details

The Office of Enterprise and AI Technology (OEAIT) is a high-impact team that partners directly with the President of OEAIT to drive strategy, workforce planning, enablement, and organizational transformation. As a Senior Data Analyst, you'll be the team's analytical engine - turning complex, large-scale datasets into clear executive narratives that help leadership make bold, informed decisions. This role sits at the intersection of technology and strategy, and the insights you generate will directly shape how OEAIT evolves its enterprise and AI capabilities.

You'll join a team that operates at the highest levels of Salesforce, where your work directly informs decisions made by senior leadership. This is an opportunity to shape how a world-class enterprise uses data and AI to evolve - and to grow your career at the intersection of analytics, strategy, and innovation.

What You'll Be Doing
  • Uncover patterns and insights - Analyze large-scale Salesforce datasets to identify trends and surface the "so what" behind the numbers, delivering data-backed recommendations that drive action.
  • Build executive-ready visualizations - Design and maintain sophisticated Tableau dashboards that give employees and leaders at-a-glance clarity on business health and operational performance.
  • Communicate impact - Synthesize metrics into polished reports and presentations, translating technical findings into clear narratives that drive alignment and strategic decision-making.
  • Maintain reliable data pipelines - Build and manage connections between Salesforce systems and tools like Snowflake to ensure automated, accurate, and scalable reporting.
  • Accelerate analysis with AI - Leverage AI tools to streamline data aggregation, analysis, and reporting, staying ahead of emerging capabilities in a team focused on AI transformation.
  • Drive operational improvements - Go beyond analysis to identify process gaps, propose improvements, and act as a proactive consultant to the broader OEAIT team.
  • Collaborate cross-functionally - Partner with Subject Matter Experts and stakeholders across Salesforce to ensure data integrity, usability, and alignment with organizational goals.


What We're Looking For

Required Qualifications:
  • 3-5+ years of experience analyzing large-scale datasets to drive operational impact and strategic initiatives.
  • Advanced Tableau skills, with a demonstrated ability to design complex dashboards and visualizations that make data accessible for both employees and senior executives.
  • Experience building and maintaining data pipelines (e.g., connecting Snowflake or similar systems of record) to support automated, accurate, and scalable reporting.
  • Demonstrated experience using AI tools to accelerate data aggregation, analysis, and reporting workflows.
  • Strong data storytelling skills - the ability to translate technical findings and complex datasets into clear, actionable recommendations for diverse audiences.
  • Excellent verbal and written communication skills, with experience presenting findings to stakeholders at all levels.


Preferred Qualifications:
  • Proficiency in Salesforce products and data architecture, with strong SQL skills for data extraction and manipulation.
  • Professional certification(s) in Data Visualization or Data Analytics.
  • Experience preparing and delivering high-stakes presentations to senior leadership under tight deadlines.
  • Comfort working in ambiguous environments where priorities can shift quickly - you adapt without losing momentum.
  • A track record of partnering across diverse teams to champion data integrity and usability at scale.


Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

About Salesforce

ExactTarget is a provider of on-demand email marketing software solutions. Their suite of on-demand one-to-one marketing applications enables clients to send business-critical and event-triggered communications to increase sales, optimize marketing investments, and strengthen customer relationships. They offer four editions of their on-demand software application along with integrated solutions such as ExactTarget for AppExchange and ExactTarget for [Microsoft](/organization/Microsoft) Dynamics CRM.

Salesforce Careers

Joining Salesforce means becoming part of a dynamic, global team of professionals who are deeply committed to driving customer success and innovation. As the world's leading Customer Relationship Management (CRM) platform, Salesforce offers unparalleled job opportunities in technology and consulting, making it an ideal place for ambitious individuals looking to make a significant impact.

Work You'll Do

At Salesforce, every position is a chance to leverage your skills and creativity to transform businesses and industries. Our diverse team of experts collaborates to deliver cutting-edge solutions that foster growth and enhance leadership capabilities. By joining our team, you'll be at the forefront of digital innovation, using Salesforce's powerful platform to help clients navigate their transformation journeys.

Innovate and Lead

Salesforce is not just a company; it's a community where you can lead with your ideas and see them come to life. Our culture of innovation encourages you to challenge the status quo and push the boundaries of what's possible. With Salesforce, you'll work alongside leaders in technology and business who are committed to your growth and professional development.

Career Growth and Opportunities

Whether you're looking for an internship, a full-time position, or leadership roles, Salesforce provides a wealth of opportunities to advance your career. Our commitment to professional growth is reflected in our robust training programs, including leadership development and diversity training, designed to help you excel at every stage of your career.

Be Part of a Great Team

Salesforce prides itself on a culture that values diversity, teamwork, and open communication. We believe that our strength lies in our people, and we're committed to creating an environment where everyone can thrive. Joining our team means being part of a supportive community that encourages networking and collaboration.

Benefits and Culture

At Salesforce, we understand that job satisfaction extends beyond the office. That's why we offer competitive benefits to support the health, well-being, and financial security of our employees and their families. From health insurance and retirement plans to wellness programs and flexible working arrangements, we provide the benefits that contribute to a better work-life balance.

Explore Job Opportunities

Ready to take the next step in your career? Explore the wide range of employment opportunities at Salesforce. From technical roles to customer engagement positions, we are continuously hiring talented individuals who are passionate about making a difference.

Stay Connected

Keep up to date with the latest at Salesforce by following our careers blog. Gain insights from the people who work here and learn how you can bring your career to the next level with Salesforce.

Apply Now

Are you ready to join a company that's leading the way in CRM technology? Search open positions that match your skills and interests on our careers page. Tailor your resume, prepare for your interview, and take the first step towards a rewarding career at Salesforce.

SEARCH SALESFORCE JOBS

Join Salesforce today and be part of a company that's shaping the future of technology, fostering a culture of innovation, and building a more equitable world.
Learn more about Salesforce
Size
73,541 employees
Market Cap
$130.4 billion
Industry
Net Income
$4 billion
Founded
2000
5 Year Trend
+25.7%
Revenue
$21.2 billion
NASDAQ

Similar Jobs

More Jobs at Salesforce

More Enterprise Technology Jobs

Find similar Senior Analyst, Strategic Operations & Insights jobs: