American Express

Senior AI Engineer (GenAI/ LLMs/ Agentic)

American Express$130K — $180K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science, AI, Data Science, Engineering, or related field.
  • 7+ years in software engineering or AI development.
  • 3+ years with Generative AI, LLMs, and agentic workflows.
  • Strong programming skills in Python, NoSQL, and REST APIs.
  • Experience with AI agent frameworks like LangGraph or LangChain.
  • Familiar with Model Context Protocol (MCP) and agent-to-agent collaboration (A2A).
  • Solid understanding of anomaly detection, classification, and clustering.

Responsibilities

  • Design, build, and deploy AI agents for detecting malicious activity and anomalies.
  • Create agents for event correlation across multiple telemetry sources.
  • Develop multi-agent systems for reasoning, planning, and orchestration.
  • Implement RAG, agent memory, and knowledge graph integrations.
  • Build AI-powered tools for security analysts.
  • Establish model monitoring and continuous improvement processes.
  • Mentor junior engineers and provide AI technical leadership.
  • Define technical standards and best practices for AI agent development.

Benefits

  • Competitive base salaries.
  • Bonus incentives.
  • 6% Company Match on retirement savings plan.
  • Comprehensive medical, dental, vision, life insurance, and disability benefits.
  • Flexible working model with hybrid and virtual options.
  • 20+ weeks paid parental leave for all parents.
  • Access to on-site wellness centers and healthy minds counseling support.
  • Career development and training opportunities.
Full Job Description
We are seeking a highly skilled Senior AI Engineer to design, develop, and deploy advanced AI agents that leverage large scale telemetry, security, application, and network data sources. The ideal candidate will build intelligent agentic systems capable of autonomous reasoning, anomaly detection, threat identification and operational decision support across digital channels. This role requires expertise in Generative AI, Agentic AI frameworks, distributed data processing, and cybersecurity analytics. The engineer will work with diverse datasets including application logs, Layer 3 and Layer 4 network traffic, Web Application Firewall (WAF) events, bot detection signals, and other fraud/security data sources. Responsibilities - Design, build, and deploy AI agents for identifying malicious activity, bot attacks, account takeover attempts, fraud patterns, API abuse, and network anomalies. Analyze large scale datasets from application logs, Layer 3 and Layer 4 network traffic, WAF logs and security events, Bot management and bot detection platforms, Threat intelligence feeds and external data sources - Create agents capable of correlating events across multiple telemetry sources, monitoring signals, triggering playbooks and learn from feedback. - Develop multi-agent systems capable of reasoning, planning, retrieval, tool usage, and workflow orchestration. - Implement Retrieval-Augmented Generation (RAG), agent memory, and knowledge graph integrations to improve agent effectiveness. - Create AI-powered copilots and investigative assistants for security analysts - Implement model monitoring, drift detection, and continuous improvement processes. - Mentor junior engineers and provide technical leadership on AI initiatives. - Define technical standards, best practices, and architectural patterns for AI agent development. Qualifications - Bachelor's degree in Computer Science, Artificial Intelligence, Data Science, Engineering, or a related technical field. - 7+ years of software engineering or AI development experience. - 3+ years of experience with GenAI, LLMs, and agentic workflows - Strong programming skills in Python, NoSQL, REST API. - Experience building AI agents using frameworks such as LangGraph, LangChain or equivalent. - Experience with Model Context Protocol (MCP) for tool integration and A2A for agent-to-agent collaboration - Strong understanding of anomaly detection, classification and clustering. - Experience working with large scale log, telemetry, network, or security datasets. Preferred Qualifications: - Experience working with WAF platforms, bot management systems (Cloudflare or AWS Shield or Google cloud Armor), SIEM technologies, or security analytics tools. - Experience leading technical teams and delivering enterprise-scale AI platforms. - Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. About the Team We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: - Competitive base salaries - Bonus incentives - 6% Company Match on retirement savings plan - Free financial coaching and financial well-being support - Comprehensive medical, dental, vision, life insurance, and disability benefits - Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need - 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy - Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) - Free and confidential counseling support through our Healthy Minds program - Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

About American Express

Amex provides industrial services to the coatings and linings sector, providing support for commercial, industrial, and maritime projects such as petrochemical, power, and water treatment industries. They offer painting services for steel structures, storage tank linings and coatings, pipelines, floors, and marine vessels such as ships, tugboats, and barges.

American Express Careers

Join the vibrant team at American Express, a global leader in financial services, and be part of a company that values innovation, leadership, and diversity. At American Express, we offer more than just job opportunities; we provide a platform for professional growth and a chance to be part of a culture that is committed to excellence and inclusive growth. Work You’ll Do At American Express, we are dedicated to helping our employees reach their full potential. With a variety of career paths available in areas such as technology, marketing, finance, and customer service, American Express is the perfect place to advance your career. Our team is composed of highly skilled professionals who thrive on innovation and collaboration. Join our team and contribute to a company known for its prestigious history of leadership in the credit card industry. Engage in meaningful work that makes a real impact on our global scale business operations. American Express Leadership and Development Programs We believe in nurturing the leadership skills of our employees with extensive training programs and leadership development opportunities. Our commitment to professional growth is evident in our comprehensive benefits package that supports both personal and professional development. Internship Opportunities Start your career with an internship at American Express and gain valuable industry experience. Our internships offer a chance to develop skills, work on challenging projects, and learn from leaders in the industry. Interns at American Express are considered integral members of the team and are given responsibilities that provide a real insight into their future career paths. Diversity and Inclusion At American Express, diversity and inclusion are at the core of our company culture. We are committed to building a diverse workforce and inclusive environment where every employee feels valued and inspired. We offer diversity training programs that empower our employees to thrive and lead in a global marketplace. Networking and Innovation Our employees enjoy unparalleled opportunities for networking and personal growth through our global connections and innovative projects. American Express encourages a culture of innovation that helps propel our company and your career forward. Career Benefits and Growth American Express is dedicated to the growth of its employees. We offer competitive benefits, including health, retirement plans, and family leave, ensuring that our team members have the support they need to succeed both at work and in their personal lives. Join Our Team Explore the job opportunities and open positions at American Express. We are continuously hiring talented individuals who are passionate about their careers and interested in working for a company that offers a dynamic and supportive environment. Stay Connected Keep up to date with the latest from American Express Careers by following our career blog and signing up for job alert emails. Tailor your subscription to receive updates that match your skills and interests. Discover the exciting and rewarding career opportunities that await at American Express. SEARCH AMERICAN EXPRESS JOBS Whether you are looking for a full-time position, an internship, or a leadership opportunity, American Express offers a path to a rewarding career. Join us and make a difference with your passion, creativity, and drive.
Learn more about American Express
Size
64,000 employees
Market Cap
$108.1 billion
Industry
Net Income
$3.1 billion
Founded
1850
5 Year Trend
+3.5%
Revenue
$37 billion
NASDAQ

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