Kaseya

Senior Account Manager

Kaseya$100K — $120K *
Miami, FL 33186In-Person
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of B2B sales experience, preferably in a tech or SaaS context.
  • Demonstrated success in exceeding sales targets.
  • Strong motivation and competitive spirit with a resilience to thrive.
  • Exceptional organizational, interpersonal, and communication skills are crucial.
  • Proficiency in CRM tools, particularly Salesforce, is required.
  • Ability to analyze sales data and produce accurate forecasts.

Responsibilities

  • Engage current customers to identify upsell and cross-sell opportunities.
  • Build and maintain relationships with key decision-makers to enhance customer satisfaction.
  • Craft tailored strategies for accounts through regular business reviews and check-ins.
  • Monitor customer usage and address adoption challenges proactively.
  • Own sales targets and exceed quotas while contributing to revenue growth strategies.
  • Collaborate with internal teams to ensure seamless customer experiences.
  • Utilize Salesforce for effective management of leads and accounts.

Benefits

  • Opportunity to work in a fast-paced, innovative tech environment.
  • Collaboration with cross-functional teams for comprehensive client solutions.
  • Professional growth and development opportunities in account management.
  • Dynamic sales culture with focus on measurable performance metrics.
Full Job Description
Position Summary

Kaseya is looking for an enthusiastic and results-driven Account Manager to focus on the expansion of existing accounts. In this role, you will be responsible for identifying new growth opportunities within your portfolio, strengthening relationships with existing clients, and driving revenue growth through strategic account management.

Key Responsibilities
  • Account Expansion: Proactively engage with current customers to identify upsell and cross-sell opportunities, leveraging Kaseya's full suite of products to drive revenue growth.
  • Customer Relationship Management: Build and maintain strong relationships with key decision-makers, ensuring customer satisfaction while aligning their needs with Kaseya's solutions.
  • Strategic Sales Execution: Develop tailored strategies for each account, including regular check-ins and business reviews, to identify new opportunities and overcome potential challenges.
  • Manage Adoption Metrics: Monitor customer usage, proactively addressing adoption challenges and following established sales processes to drive cross-sell, upsell, and expansion strategies.
  • Revenue Growth: Take ownership of your sales targets, consistently exceeding quotas while delivering exceptional value to clients. Actively contribute to both short-term and long-term revenue generation strategies.
  • Collaboration: Work closely with internal teams, including Customer Success and Sales, to deliver exceptional customer experiences and ensure smooth implementation of new solutions.
  • CRM Management: Utilize Salesforce to manage leads, opportunities, and accounts, ensuring all interactions are logged and tracked to drive sales success.

Required Qualifications
  • 3+ years of B2B sales experience, ideally in a technology or SaaS environment
  • A strong passion for sales and a proven track record of exceeding sales targets
  • Ability to thrive in a fast-paced, metrics-driven environment
  • Motivated, coachable, and competitive with a resilient drive to succeed
  • Excellent organizational, interpersonal, and communication skills
  • Proficient in using CRM tools (Salesforce) to manage leads, opportunities, and accounts
  • Strong analytical skills with the ability to create accurate sales forecasts


Additional information

About Kaseya

Industry
Founded
2000

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