You Will:
- Report directly to the Account Director and take full ownership of managing a portfolio of clients within a pod structure, building and nurturing trusted, high-impact relationships with clients across a diverse range of industry verticals.
- Lead the planning, execution, and optimization of DCO campaigns end-to-end, acting as the primary strategic partner and point of contact, ensuring seamless, timely, and high-quality project delivery from concept to completion
- Identify and develop growth opportunities and areas for process refinement within existing accounts that drive revenue and deepen client partnerships
- Own the commercial and financial aspects of your accounts, including SOW & PO management, budget oversight, financial forecasting, and ensuring profitable delivery of services
- Lead, mentor, and develop a team, fostering professional growth, delegating strategically, and building a high-performing account management function
- Collaborate strategically with internal teams-including activation, strategy, development, and design-to translate ambitious client objectives into clear, actionable deliverables and innovative solutions
- Analyze campaign performance data at a strategic level, identify optimization opportunities and market trends, and provide clients with forward-thinking insights and recommendations that drive measurable results
- Build strong stakeholder relationships at multiple levels within client organizations
You Have:
- Minimum 3 or more years of proven experience as an Account Manager, Client Services Manager, Customer Success or similar client-facing roles within digital media, creative, technology, or advertising environments
- Minimum of 3-5 years of total industry experience demonstrating consistent progression
- Hands-on experience with Digital Creative Optimization (DCO) campaigns or deep grounding in the digital creative space. (Candidates with DCO knowledge without hands-on experience may be considered if otherwise exceptional and outcome-driven)
- Automotive digital advertising experience or familiarity with automotive verticals, considered a strong advantage
- Demonstrated success leading, mentoring, and developing junior team members, with the ability to delegate effectively and foster professional growth
- The capacity to quickly establish trust, rapport, and credibility with clients and internal stakeholders at all levels
- Proficiency with Microsoft Office suite, particularly presentations and slide building, with familiarity of industry tools such as DoubleClick Studio, Google Campaign Manager, Photoshop, Innovid, or Flashtalking a significant plus
- Analytical mindset with the ability to interpret campaign performance data, use pivot tables and analytics platforms, and translate insights into actionable strategy
- Exceptional organizational skills and attention to detail
- A collaborative, proactive, team-oriented approach with genuine comfort working cross-functionally with diverse internal teams
- High level of initiative, adaptability, and resilience in a fast-paced, evolving environment
- A genuine passion for building strong client relationships and delivering exceptional outcomes that drive business growth
What We Offer:
- Global maternity and parental leave
- Competitive benefits packages
- Vacation, compassionate leave, and sick days
- Access to online services for families and new parents
- Summer Fridays (off at 3:00 PM local time every Friday)
- Diversity and Inclusion Board with 12 affinity groups
- Internal learning and development programs
- Enterprise-wide employee discounts
Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In effort to do so, we expect our team to work from an office a minimum of 3 days a week.
We continually review ranges to address skills, experience and markets. Base salaries are determined during our interview process, by assessing a number of factors that include, but aren't limited to, a candidate's experience and skills relative to the scope and responsibilities of the position. For current CM employees, tenure will also be a consideration.
Salary Range
$90,000-$110,000 USD
