Capgemini

Salesforce B2B Commerce- Senior Business Analyst

Capgemini$82K — $193K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years in a client-facing Business Analyst or Functional Architect role.
  • 2+ years of experience with Salesforce B2B (Cloud Craze or Lightning B2B).
  • Salesforce Administrator Certification required.
  • Proven skills in gathering and documenting functional requirements.
  • Involvement in multiple front-to-back Salesforce B2B implementations is preferred.
  • Expertise in Salesforce B2B features such as catalog management and invoicing.
  • Strong customization and configuration knowledge of Salesforce B2B.

Responsibilities

  • Consult with clients to gather and document detailed eCommerce requirements.
  • Translate client requirements into functional specifications for implementation.
  • Act as a platform expert and educate clients on Salesforce B2B features.
  • Lead functional requirements workshops to align business and technical teams.
  • Perform platform demos during the Discovery phase of projects.
  • Identify customizations needed during the design phase.
  • Ensure solutions deliver maximum business value.

Benefits

  • Paid time off including vacation, holidays, personal days, and sick leave.
  • Comprehensive medical, dental, and vision coverage.
  • Retirement savings plans like 401(k) in the U.S.
  • Life and disability insurance offered.
  • Access to employee assistance programs.
  • Additional benefits as defined by local policies and eligibility.
Full Job Description
Location

This is a hybrid role based in Chicago, Atlanta, Dallas, Houston, New York & San Francisco.

About the job you're considering

Business Analysts envision and create digital solutions balancing business and user needs, technology capabilities and limitations, common standards and quality aspects, quick wins and future needs. They bridge between Business and Development by guiding both sides towards a solution that delivers business value.

Your role

The B2B Business Analyst is responsible for consulting with our clients to develop and document detailed understandings of client requirements in eCommerce engagements and translating those requirements into functional specifications. Additionally, the B2B Commerce Business analyst should be a platform expert with Salesforce B2B, educating our customers about core features and identifying customizations that occur during design.

Your skills and experience

3+ years of experience in client-facing Business Analyst or Functional Architect role

2+ years of experience working with Salesforce B2B (Cloud Craze or Lightning B2B)

Salesforce Administrator Certification

Expert at gathering and documenting functional requirements and writing functional specifications.

Expert at leading functional requirements workshops

Strongly prefer participation in multiple front-to-back Salesforce B2B implementations (Cloud Craze or Lightning B2B)

Extensive knowledge of Salesforce B2B configuration, customization, and extension. Should be a subject-matter expert (SME) across platform features, including catalog management, search, cart & checkout, my account, invoicing, quotes, and order history

Extensive knowledge of the Salesforce B2B data model

Ability to be a platform evangelist and educator, including doing platform demos during a project's Discovery phase

Expert knowledge of Experience Cloud (Communities) configuration

Expert knowledge of Salesforce administration, including permission sets, profiles, users, objects, etc.

#LI-SB1

The base compensation range for this role in the posted location is: $82,082 - $193,440.

Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.

The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.

These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.

It is not typical for candidates to be hired at or near the top of the posted compensation range.

In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:
  • Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
  • Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
  • Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
  • Life and disability insurance
  • Employee assistance programs
  • Other benefits as provided by local policy and eligibility

Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini's discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.

About Capgemini

Capgemini is a global leader in consulting, digital transformation, technology and engineering services. The company is headquartered in Paris, France and operates in over 50 countries. Capgemini provides a range of services including strategy and transformation, application services, technology services, and engineering services. The company serves clients in a variety of industries including automotive, consumer products, financial services, healthcare, and retail.
Learn more about Capgemini
Industry
Founded
1967
NASDAQ

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