Current employees: Please apply through the employee portal to be considered for this opportunity.Pay Range:$122,874.14 - $196,598.08 Annual
Department:Homeless Services Department
Job Type:Regular Non-Represented
Exemption Status:United States of America (Exempt)
Closing Date (Open Until Filled if No Date Specified):July 31, 2026
The Opportunity:Overview:The Homeless Services Department (HSD) is seeking a visionary, strategic, and highly collaborative Business Services Director.
This executive-level role is responsible for the complete planning, policy formation, oversight, and evaluation of the financial and operational health of HSD. Managing a budget that features over $100+ million in human services contracts, you will oversee general financial management, accounts payable, grants management, budget formulation, procurement, and contracting.
As a key advisor to the Department Director and senior leadership, you will navigate a complex, politically sensitive, and deeply rewarding cross-jurisdictional landscape-interfacing directly with the Multnomah County's Board of Commissioners, the City of Portland, Metro Regional Government, and the State of Oregon to reshape the region's supportive housing and homeless services framework.
The primary functions of this role include:Manage the Homeless Services Department Business Services:- Comprehensive Operations Management: Oversees all division functions, including finance, accounts payable, grants, budgeting, procurement, contracting, IT, and facilities management.
- Team Leadership: Directly supervises non-represented staff and indirectly manages fiscal and operational teams through subordinate supervisors.
- Strategic & Financial Advising: Acts as the primary financial advisor to the Director and senior leadership on complex, politically sensitive, and cross-jurisdictional budget strategies and risk mitigation.
- Intergovernmental Agreements (IGAs): Develops and manages service-level agreements tied to City-County and County-Metro partnerships (including the Supportive Housing Services program).
- Public Representation & Diplomacy: Serves as the department's representative to elected officials, external agencies, task forces, and the public; resolves sensitive inquiries and leads funding negotiations.
- Compliance & Equity: Establishes administrative controls to meet changing regulatory requirements and provides senior leadership to advance department workforce and budget equity goals.
Fiscal Business Services:- Financial Unit Administration: Directs multiple fiscal work units including Revenue/AR, Accounts Payable, Budgeting, Grants, and Procurement/Contracting. Establishes sustainable long-term financial plans, evaluates operational risks/opportunities, and implements fiscal policies to improve department-wide outcomes. Directs monthly fiscal reporting.
- Budget Development & Forecasting: Leads the annual budget process, tracking historic trends, forecasting revenue and resource needs, identifying grant opportunities, and embedding equity into budget proposals.
- $100M+ Contract Management: Oversees financial operations for over $100+ million in human services contracts, managing selection processes, monitoring outcomes, and auditing for strict compliance.
Cross-Jurisdictional Finance, Budget, and Contract Management- Intergovernmental Representation: Represents the County and department in regional engagements, funding negotiations, and task forces with the City of Portland, Metro Regional Government, the State of Oregon, and community-based organizations (CBOs).
- Executive & Political Reporting: Prepares and delivers complex fiscal analyses and briefings to high-level leadership, including the Department Director, County COO, City/County Budget Directors, Mayor's Office, County Chair, City Council, and the Board of County Commissioners.
- Public & Stakeholder Relations: Conducts community outreach and delivers presentations on fiscal and budget matters to the public, elected officials, and external agency partners.
To Qualify:We will consider any combination of relevant work experience, volunteering, education, lived experience and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page.
Minimum Qualifications/Transferable Skills:- Bachelor's degree in accounting, business, finance or a directly related field. (Equivalent practical experience can be substituted year-for-year for this education requirement.)
- Six (6) years of progressively responsible professional finance-related experience, three (3) to six (6) years of managing business operations experience, including two (2) years of experience supervising management staff.
- Experience applying an equity lens in all processes and decisions.
Preferred Qualifications/Transferable Skills:You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.
- Ability to conduct in depth and complex financial analysis is critical. Experience in public finance, public administration, risk management, or financial analysis/management.
- Experience engaging a board committee (volunteer or elected) in financial policy development and recommendations.
- Experience leading multi-tiered teams through subordinate supervisors.
- Knowledge of public budget and financial regulations, policies, reporting requirements, and project management and/or funding.
- Experience and proven success speaking, communicating and presenting to leaders and stakeholders internally and externally with varying levels of financial understanding.
- Strong understanding of public procurement processes and compliance auditing for large-scale ($100M+) human services contracts.
- Demonstrated commitment to integrating equity and inclusion into workforce management, policy creation, and budgetary processes.
- Ability to communicate clearly and concisely, both orally and in writing.
- Proven capability to engage with elected officials, jurisdictional partners, and the public regarding highly sensitive public initiatives.
Screening and Evaluation:The Application Packet:- A completed online application
- A resume covering relevant experience and education. Please be sure your resume includes the following for each employer: name of employer, location, dates of employment, your title, a brief summary of your responsibilities.
- A cover letter that expands on your resume, addresses why you are interested in this position and demonstrates how your experience and skill set align with the minimum and preferred qualifications listed.
Note:The application, resume and cover letter should demonstrate your work experience/skills and how it is related to those shown in the Overview and To Qualify sections of the job announcement. Please be thorough, as these materials may be scored and determine your eligibility for an interview.
The rule applies to all employees, as allowable by law. Candidates who receive an offer of County employment must provide proof of vaccination upon hire or submit an exception request prior to their start date.
*Transferable skills:Your transferable skills are any skills you have gained through education, work experience (including the military) or life experiences that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.
Important Instructions for Internal Candidates:When completing the application in Workday as an internal candidate, you may need to scroll down to see the "Resume / Cover Letter" prompt on your screen. This is the place where you need to upload your cover letter and resume. There will be no other prompts for you to upload these documents. Do not click the orange "Submit" button before you upload all of your attachments. After you have applied, you will receive the Oregon Veteran Preference Questionnaire in your Workday inbox. You will need to complete the questionnaire in order for your application to be submitted.
The Selection Process: For details about how we typically screen applications, review our overview of the selection process page. We expect to evaluate candidates for this recruitment as follows:- Initial review of minimum qualifications: We may do an additional preferred review and/or send out additional supplemental questions to identify those who are most highly qualified.
- Consideration of top candidates: We will consider qualified candidates in order of rank and score from the list of eligible candidates. This may include panel interview(s), a hiring interview, and/or additional testing to determine the best candidates for a position.
- Reference checks: All finalists must pass a thorough criminal records check and reference check.
ADDITIONAL INFORMATION:This recruitment may be used to fill full-time, part-time, temporary, limited duration and on-call positions.Type of Position:This salaried unclassified executive position is not eligible for overtime.
Location: Gladys McCoy Building619 NW 6th ave Portland OR 97209
Schedule: To be discussed with the hiring manager. This position is qualified for Hybrid teleworking from Oregon or Washington.
In accordance with Oregon Law, Multnomah County is not collecting school attendance dates in the initial application process; please do not include these dates in your resume, cover letter and other application materials.
Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.
Questions?Recruiter:Dale Cornelius
Email:Phone:+1 (503) 9395990
Application information may be used throughout the entire selection process. This process is subject to change without notice.
Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.
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