Job Summary:The Revenue Enablement Lead, Professional Services is a strategic partner to the Professional Services organization, responsible for designing, developing, and executing enablement programs that support our Solutions Deployment Managers (SDMs), Technical Deployment Managers (TDMs), Project Managers, and Advisors. The ideal candidate is a proactive, detail-oriented individual who can drive projects to completion and serve as a critical liaison between the Professional Services team and the broader business.
Key Responsibilities:- Strategic Program Development: Design and deliver comprehensive enablement
programs, including onboarding for new hires and ongoing training for the entire
Professional Services team. This includes creating training on technical skills, product
knowledge, and communication strategies.
- Proactive Planning and Execution: Utilize a backward-planning approach to anticipate
future enablement needs and ensure training is ready well in advance of product
launches or process changes. This role is responsible for driving initiatives to completion
and preventing historical issues with projects stalling.
- Cross-Functional Liaison: Serve as a primary point of contact between the
Professional Services team and other departments, including Product, Marketing, and
Revenue Operations. Ensure the Professional Services team is kept informed of any
business changes that may impact their work and effectively communicate the team's
needs to other groups.
- Content and Resource Management: Collaborate with subject matter experts (SMEs)
to transform their knowledge into structured, digestible training materials. Work closely
with internal stakeholders to ensure all internal documentation, forms, and processes are
up-to-date and easily accessible.
- Facilitation and Communication: Act as an exceptional facilitator, leading training
sessions and workshops with passion and clarity. Establish a weekly communication
cadence with Professional Services leadership to provide project updates and discuss
upcoming initiatives. Maintain a project management dashboard to ensure visibility and
accountability for all ongoing projects.
Qualifications:- Experience: 3+ years in an enablement or learning and development role, preferably
with a focus on technical or post-sales teams.
Skills:- Exceptional Communication & Facilitation: Proven ability to communicate
complex topics clearly and facilitate engaging training sessions.
- High Proactivity: A self-starter who anticipates needs and drives projects
forward without constant direction.
- Strong Organizational Skills: Highly organized with a methodical approach to
project management and planning.
- Traits: A passion for enabling others, a collaborative spirit, and a demonstrated ability to get things across the finish line. Must thrive in a dynamic, fast-paced environment.
Our Hybrid Work Philosophy Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it's a balance designed to help everyone do their best work and keep growing.
Our Total Rewards PhilosophyOur Total Rewards Philosophy centers around three core areas to reward and care for our People:
- Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
- Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people's physical, mental, and financial well-being.
- Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
Our Promise to You - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
- Your Well-Being, Covered: You'll get access to health benefits, so you can get the care you need when you need it.
- Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
- Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
- Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.