The PNC Financial Services Group, Inc

Release Manager

Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in Release and Change Management in tech environments.
  • Strong communication skills for managing multiple stakeholders and dependencies.
  • Solid understanding of Agile and DevOps practices with CI/CD pipeline experience.
  • Proficient in risk management and production readiness procedures.
  • Hands-on experience with vulnerability remediation efforts.

Responsibilities

  • Plan and coordinate end-to-end release activities across diverse teams and applications.
  • Identify risks to releases and develop strategies for smooth deployments.
  • Lead change management processes ensuring compliance with enterprise governance.
  • Facilitate coordination between engineering, QA, DevOps, operations, security, and business partners.
  • Validate production readiness, including deployment plans and rollback strategies.
  • Manage release risks, escalating issues and executing mitigation plans as necessary.
  • Ensure compliance with documentation, approvals, and audit requirements.

Benefits

  • Medical, dental, and vision coverage with a Health Savings Account feature.
  • 401(k) with company match, pension, and stock purchase plans.
  • Educational assistance with select programs fully funded.
  • Comprehensive wellness program with financial incentives.
  • Maternity and parental leave, plus up to 25 vacation days annually.
Full Job Description
Position Overview

As a Release Manager within PNC's Lending Technology organization, you will be based in Pittsburgh PA.

Job Description

We are seeking a Release Manager to drive the successful planning, coordination, and execution of technology releases across complex, cross-functional teams.

This role is critical to ensuring releases are delivered safely, predictably, and in compliance with enterprise standards, while supporting Agile and DevOps delivery models. The ideal candidate brings strong communication skills, a structured approach to risk and change management, and experience operating in production-critical environments.

Key Responsibilities
  • Plan, coordinate, and manage end-to-end release activities across multiple teams and applications.
  • Identifying potential risks to the release and developing mitigation strategies to ensure smooth deployment.
  • Lead release and change management processes, ensuring adherence to enterprise governance and controls.
  • Serve as a central point of coordination between engineering, QA, DevOps, operations, security, and business partners.
  • Ensure production readiness, including validation of deployment plans, rollback strategies, testing completion, and operational support models.
  • Identify, assess, and manage release risks, escalating issues and driving mitigation plans as needed.
  • Support compliance requirements by ensuring proper documentation, approvals, and audit readiness.
  • Coordinate vulnerability remediation efforts, partnering with security and engineering teams to ensure timely resolution prior to release.
  • Communicate release status, risks, and outcomes clearly to stakeholders at varying levels of technical expertise.


Preferred Skills & Experience
  • Strong communication and coordination skills, with the ability to manage multiple stakeholders and dependencies.
  • Proven experience in Release Management and Change Management within technology environments.
  • Solid Agile and DevOps fluency, with experience supporting iterative delivery and CI/CD pipelines.
  • Experience with risk management, production readiness, and compliance management.
  • Hands-on experience coordinating or supporting vulnerability remediation efforts.
  • Ability to operate effectively in fast-paced, enterprise-scale environments.


Nice-to-Have Qualifications
  • Experience supporting large, distributed or regulated technology environments.
  • Familiarity with enterprise release tools, change management platforms, or DevOps tooling.
  • Background working closely with security, infrastructure, or operations teams.


PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
  • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
  • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.


Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills
Application Development, Business Management, Change Management, Customer Solutions, Design, Group Problem Solving, IT Change Management, Process Improvements, Release Management, Software Release Management, Software Solutions, User Experience (UX) Design

Competencies
Agile Development, Application Delivery Process, Configuration Management, Cross-Team Integration, IT Environment, IT Governance, Software Development Life Cycle, Software Release Management, System and Technology Integration

Work Experience
Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education
Bachelors

Certifications
No Required Certification(s)

Licenses
No Required License(s)

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.

About The PNC Financial Services Group, Inc

PNC is a financial service company providing bank deposit products and services to its community. The company assets (as of December 31, 2011) of approximately $271.2 billion. PNC operations include a regional banking franchise operating primarily in nineteen states and the District of Columbia with more than 2,700 branches, online and mobile services together with 7,400 ATM machines, specialized financial businesses serving companies and government entities, and asset management and processing businesses.

The PNC Financial Services Group, Inc Careers

Join the vibrant team at The PNC Financial Services Group, Inc, a leader in financial services and a beacon of innovation and professional excellence. At PNC, we are committed to fostering a workplace where every team member can thrive and contribute to our collective success.

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Embark on a career with PNC and be part of a company that values diversity, leadership, and professional growth. Our team is dedicated to helping individuals and communities thrive by living our values and demonstrating our commitment to performance and integrity.

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PNC is not just a company; it's a place where you can shape your future. With robust training programs, including diversity training and professional development courses, we prepare our employees for sustained success. Career growth at PNC is supported by our commitment to mentorship and development, helping you build a rewarding career filled with exciting challenges and opportunities.

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Choosing to work at PNC means you value a culture that promotes mutual respect and teamwork. We offer competitive benefits that support the health, well-being, and financial security of our employees and their families. At PNC, we understand that our success as a company depends on the health, happiness, and productivity of our team members.

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Advance your career through PNC’s vast networking opportunities. Connect with leaders and peers within the company through various events, training sessions, and community programs. Our commitment to professional growth is evident in our proactive approach to networking and development, helping you build meaningful connections and enhance your career trajectory.

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Ready to make a significant impact? Explore the current openings at The PNC Financial Services Group, Inc and find the position that matches your skills and interests. We are looking for passionate, driven, and creative team players who are ready to take the next step in their careers.

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Explore, Innovate, Grow with PNC

At The PNC Financial Services Group, Inc, your career is what you make it. Join us and discover how your unique talents can be honed and appreciated in an environment that fosters professional and personal growth. Let’s build the future of financial services together.

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Learn more about The PNC Financial Services Group, Inc
Size
57,668 employees
Market Cap
$62.6 billion
Industry
Net Income
$7.5 billion
Founded
1845
5 Year Trend
+2.9%
NASDAQ

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