Job #:
10663Division:
Facilities ManagementAffiliation:
Non-Union: Management & ExemptVacancy Type:
Full-time PermanentGrade:
07Contract Length:
Salary/Hourly Range:
$107,358.63 - $128,830.36Work Details (Days/hours):
36.25 hrs per weekHiring range/wage:
$107,358.63 - $118,094.50Existing/New Job:
ExistingVacancy Status:
Existing Vacancy# of Vacancies:
1Posted Date:
6/9/26Deadline to Apply:
6/23/26Hybrid Eligible:
YesMake a differenceThe Program Manager is accountable for the performance of assignments including recommendations, scheduling, financial performance, and client's satisfaction. Administers, coordinates, designs and delivers construction and maintenance services/solutions to clients. Supports the Business Unit(s) in the effective delivery of 24/7/365 Demand Services requests, planned maintenance, preventative maintenance and construction programs in a multi discipline environment. This role will focus on Demand Maintenance and Capital Projects.
What you'll do- Planning, coordination, implementation, inspection of capital projects
- To assess operating systems, provide recommendations to replace, extend life cycle, reduce/mitigate potential damages or reduction in life cycle of building components
- Prepare/evaluate/execute service proposals (eg. RFP, quote, contract review etc.) for construction, preventative, and demand service requests for clients on an on-call 24/7 basis
- Prepare, review, confirm, recommend on assigned projects; scope of work, contract reviews (including service level agreements)
- Establish client communication protocols, financial reporting, progress updates, scheduling and work activities to meet/exceed contract obligations
- Mitigate risks to client's assets through establishment of proven service standards. Assists their direct reports and clients in providing business operations performance reports
- Coordinate with various departments at TCH to successfully implement assignments
- Participate in JHSC meetings and/or committees as required
- Prepare regular equipment/service audits as required
- Implement, evaluate and recommend corporate vendor management policies and procedures
- Supervise, mentors, trains and directs unionized service and administrative staff
- Coordinate all aspects of service delivery and staff deployment.
- Manage staff's attendance: i.e. vacation requests, payroll input and monitor staffing capacity re: shifts, on call, call-out schedules.
- Coordinate with Human Resources and respective Unions to deal with grievances, and conflict resolution
- Health and Safety compliance, workplace accident and injury investigations & reporting
- Supervision of multi-disciplined vendors' pool, including performance evaluations, site inspection, service procurement and delivery strategies from concept to completion.
- Preparation/review/development of resources
- Responsible for the project communication to all parties
- Prepare/Review/Conduct progress meetings/minutes and presentations to stakeholders
- Develop and manages stakeholder relationships
- Prepare and/or reviews project budgets including projections, tracking, adjusting and reporting costs anomalies, and reconciling costs quarter/year end
- Provide and recommends approaches on program /project budgets to Program Manager or designate
- Provide sound technical recommendations when/where requested
- Other duties as assigned
What you'll need- Minimum of 5 years of security job-related experience
- College diploma or trade certification in security design, general contracting, program/project/system management or equivalent work experience in a supervisory capacity in the above areas, with an emphasis in the architectural and related Security Systems/Maintenance fields
- Must have knowledge of the Security Systems/Maintenance principles, methods, materials and equipment inherent to, retrofit and preventive maintenance
- Experience working in a consulting firm and managing multi-site portfolios will be an asset
- Sound knowledge of OSHA, Residential Tenancy Act. OBC, and related legislation
- Experience supervising unionized staff is an asset
- Architectural/Engineering, By-Law and Code enforcement, Property Management, Trades (Mechanical, Electrical, Carpentry) Technical expertise in at least one of the following related disciplines: architecture, building sciences landscape architectural, HVAC systems, roofing systems, mold / asbestos training, construction trades (i.e. plumbing, electrical, mechanical, carpentry)
- Contract administration, tender preparation, legislative & technical knowledge; experience in developing & monitoring budget plans; knowledge of all relevant construction and industrial codes including OHSA, Ontario Building Code, Gas Code, Fire Code and local By-Laws etc; extensive supervisory experience in a multi discipline work environment including unionized and non-unionized labour forces
- Team development; Mentoring and coaching
- Design experience in related disciplines is an asset
What's nextOnce you apply, we'll review your resume and contact you if we believe your skills and experience will make you successful in the role. If you are selected to move forward, the process will include one or more interviews and/or assessments and reference checks.
