Stripe

Program Manager, Alliances & Channels

Stripe$120K — $150K *
US-Anywhere
+ 2 other locationsRemote
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in analytics, operations, or program management in a GTM environment
  • Strong hands-on analytics skills with proficiency in Salesforce and SQL
  • Experience creating dashboards for operational use, not just analysis
  • Ability to navigate and improve imperfect data sources
  • Experience managing cross-functional communications and workflows

Responsibilities

  • Build and maintain dashboards for partner program tracking and performance
  • Define metrics, data models, and documentation for reliable reporting
  • Develop actionable reporting experiences for sales teams
  • Collaborate with GTM Ops to enhance data quality and access
  • Manage the operating interface for sales support related to partners
  • Track and improve the effectiveness of partner sales plays
  • Streamline incentives request processes to ensure smooth execution
  • Identify and mitigate risks in program delivery and analytics initiatives

Benefits

  • Access to a vibrant ecosystem of innovative partners
  • Opportunity to make a significant impact on global economic growth
  • Work in a data-forward environment that values independence and resourcefulness
  • Engagement with cross-functional teams to foster collaboration
  • A collaborative, fast-paced work culture focused on results
Full Job Description
Who we are
About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team

The Alliances & Channels (A&C) team is responsible for building a vibrant ecosystem of partners that accelerates Stripe's mission. Within A&C, the Programs team drives partner success and ecosystem growth at scale through programs, incentives, enablement, and operational rigor.
What you'll do

You will be the AMER analytics and execution engine for A&C Programs-turning partner motions (sales plays, SDR workflows, incentives) into measurable, repeatable operating systems. You will ship dashboards and program mechanics that make partner signals actionable for sellers and make program performance visible to leadership.

This role is intentionally data-forward. It's for someone who can independently go from ambiguous problem → metric definitions/data model → dashboard → operating cadence, and raise the quality bar in the process without needing a big team.
Responsibilities
  • Build and maintain AMER dashboards and recurring reporting for partner program health and outcomes (adoption, partner-sourced inputs, play performance, incentives throughput)
  • Independently define metrics, data models, and documentation (definitions + user guides) so reporting is trusted and reusable
  • Develop seller-facing, read-only reporting experiences that make partner signals actionable (e.g., "my patch" views and account drilldowns with signal type/recency and the right Stripe contact)
  • Partner with GTM Ops and data owners to improve data availability and correctness; identify gaps and drive pragmatic fixes
  • Own the A&C Programs operating interface with the sales development representatives that support partners including developing intake standards, routing rules, play briefs, QA loop, and weekly/monthly performance readouts tied to SLAs and pipeline outcomes.
  • Operationalize and track the effectiveness of partner-ready sales plays end-to-end (inputs, workflows, scorecards, iteration loop) and drive a consistent cadence to monitor and improve execution.
  • Improve incentives/funding request readiness and cycle time via templates, completeness checks, and tracking-so incentives owners can focus on approvals/contracting while execution stays unblocked
  • Proactively identify at-risk program/analytics work and step in to unblock delivery when timelines or data quality are at risk
Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
  • 5+ years of experience in analytics, operations, program management, revenue operations, or a similar role in a GTM environment
  • Hands-on analytics skill, including strong comfort with Salesforce and SQL (or equivalent) and demonstrated experience building dashboards that are used by operators and sellers (not just one-off analysis)
  • Comfort working across imperfect data sources and improving definitions and data hygiene over time
  • Demonstrated experience running cross-functional operating cadences (standing up workflows, aligning stakeholders, tracking actions, delivering outcomes)
  • Clear written communication skills; ability to write concise operating notes, metric definitions, templates, and status updates
Preferred qualifications
  • Familiarity with partner ecosystems (SIs, ISVs, platforms) and co-sell/co-deliver motions

About Stripe

Stripe is a technology company that builds economic infrastructure for the internet. Businesses of every size—from new startups to public companies—use our software to accept payments and manage their businesses online. Stripe helps new companies get started and grow their revenues, and established businesses accelerate into new markets and launch new business models. Stripe powers businesses all over the world, from the new startup that just launched yesterday to the Fortune 500 companies that we all know and love. Stripe is headquartered in San Francisco, with offices in Dublin, London, Paris, Singapore, Tokyo, and more.
Learn more about Stripe
Size
4,000 employees
Industry
Founded
2010

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