Program Manager – Facilities Systems (Oracle Unifier Program Manager)

Join a dynamic and innovative Facilities & Real Estate team supporting a large and complex healthcare portfolio spanning hospitals, ambulatory locations, and critical infrastructure. We are seeking a highly motivated Program Manager – Facilities Systems to lead the administration, enhancement, and delivery of enterprise Facilities technology solutions, with a primary focus on Oracle Unifier.

This role is responsible for managing enterprise-wide Facilities systems initiatives and ensuring Oracle Unifier solutions align with organizational objectives, operational requirements, and governance standards. Working closely with Facilities Operations, Design & Construction, Finance, vendors, and Information Technology teams, the Program Manager will lead system enhancements, integrations, upgrades, and process improvements that improve efficiency, data quality, reporting, and user experience.

Oracle Unifier Administration & Configuration

• Configure and maintain Oracle Unifier business processes, workflows, forms, permissions, attributes, shells, reports, dashboards, and notifications.
• Partner with stakeholders to evaluate business requirements and implement scalable system solutions that support Facilities Operations, Design & Construction, Capital Planning, and Facilities Finance.
• Recommend and implement enhancements leveraging platform capabilities and industry best practices.
• Support testing, deployment, and continuous improvement of system functionality.

Project & Vendor Management

• Develop and manage project plans, schedules, budgets, resource allocation plans, and risk mitigation strategies.
• Coordinate activities among internal teams, consultants, software vendors, and implementation partners.
• Ensure projects are delivered on time, within scope, and aligned with organizational objectives.

Process Improvement & Analytics

• Identify opportunities to streamline workflows, automate manual processes, and improve operational efficiency.
• Analyze system and operational data to identify trends, performance gaps, and opportunities for improvement.
• Develop and maintain reports, dashboards, and performance metrics that support informed decision-making and data quality initiatives.

Change Management & User Adoption

• Lead stakeholder communications, training, and change management activities to support successful adoption of new functionality and business processes.
• Develop and maintain user guides, standard operating procedures, training materials, and system documentation.
• Serve as an escalation point for complex system issues and provide functional guidance to users.

Governance & Compliance

• Ensure Facilities systems operate securely, reliably, and in compliance with organizational policies, regulatory requirements, and governance standards.
• Establish and maintain standards for system administration, configuration management, data integrity, and quality assurance.

Required Criteria

• Minimum 5 years relevant technical or broader industry experience. Proven experience as a system administration or similar role, preferably in a facilities or design and construction environment.
• Proficiency in configuring and troubleshooting systems.
• Strong analytical and problem-solving skills

Preferred Criteria

• Bachelor's degree in Engineering, Computer Science, Information Technology, Business Administration, or related field

Join a healthcare system where employee engagement is at an all-time high. Here we foster a culture of respect, belonging, and inclusion. Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life. Start your life-changing journey today.

Please note that all roles require on-site presence (variable by role). Therefore, all employees should live within a commutable distance to NYP.

NYP will not reimburse for travel expenses.

__________________

Salary Range:

It all begins with you. Our amazing compensation packages start with competitive base pay and include recognition for your experience, education, and licensure. Then we add our amazing benefits, countless opportunities for personal and professional growth and a dynamic environment that embraces every person. Join our team and discover where amazing works.