YOUR IMPACTAs a Program Manager (Organizational Change & Digital Adoption), you will drive enterprise-wide adoption and behavior change across Microsoft 365, Microsoft Copilot, AI-enabled work, and digital workplace solutions. You will help employees embrace new ways of working by combining change management expertise, user-centered design, adoption strategies, and data-driven insights. Working across business, technology, HR, communications, and leadership teams, you will ensure digital transformation initiatives deliver measurable employee and business outcomes.
WHAT THE ROLE OFFERS- Lead enterprise-wide adoption initiatives for Microsoft 365, Copilot, and digital workplace solutions.
- Influence strategic transformation programs as a senior individual contributor with broad organizational impact.
- Partner with executive leaders, product teams, HR, Communications, Security, and business stakeholders.
- Shape how employees collaborate, communicate, manage knowledge, and leverage AI in their daily work.
- Drive employee experience improvements through research, journey mapping, and workflow optimization.
- Build and mature scalable adoption frameworks, playbooks, standards, and communities of practice.
- Use analytics, feedback, and measurement frameworks to demonstrate adoption success and business value.
- Contribute to digital solution discovery, workflow redesign, and organizational transformation initiatives.
- Champion responsible AI adoption and help shape the future of AI-enabled work.
- Gain exposure to enterprise transformation opportunities with a pathway toward strategic transformation and solution leadership roles
WHAT YOU NEED TO SUCCEED- 6+ years of experience in organizational change management, digital adoption, digital workplace, transformation, employee experience, or related disciplines.
- Proven success leading complex enterprise technology and business transformation initiatives.
- Strong knowledge of Microsoft 365, Teams, SharePoint, OneDrive, Outlook, Viva, Copilot, and AI-enabled workplace solutions.
- Demonstrated ability to drive measurable behavior change, user adoption, and business outcomes.
- Exceptional stakeholder management, facilitation, consulting, and influence skills across all organizational levels.
- Experience conducting change impact assessments, readiness evaluations, stakeholder analysis, and adoption planning.
- Strong analytical skills with the ability to interpret adoption metrics, employee feedback, surveys, and business data.
- Experience designing and delivering change, learning, communications, and manager enablement strategies.
- Ability to translate technical concepts into meaningful employee experiences, business value, and practical use cases.
- Bachelor's degree in a related field or an equivalent combination of education and practical experience; Prosci, CCMP, or related certifications are considered an asset.
Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. As you move through the hiring process, we're happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.
Salary Range: $92,320 - $138,480; Depending on the candidate's education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.
