Operations Manager-Must Have Commercial Door Experience

DH Pace

$75K — $95K *
Real Estate & Construction
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree preferred with at least 2 years in a management role in the Service Provider industry.
  • Familiarity with construction project management and building materials installation.
  • Strong technical skills in mechanical/electrical systems and problem solving.
  • Experience in hiring, training, and conducting performance reviews for diverse personnel.
  • Ability to thrive in a dynamic, high-activity environment focused on customer service.

Responsibilities

  • Lead and supervise commercial operations for efficiency and profitability.
  • Enhance operational processes to boost customer satisfaction and profitability.
  • Ensure timely scheduling and quality execution of sold projects to meet budget objectives.
  • Align operating budgets and sales goals with monthly tracking and reporting.
  • Deliver profit that meets or exceeds the financial budget.
  • Establish actionable goals aligned with corporate objectives.
  • Hire, train, and develop employees while providing continuous performance feedback.
  • Engage with customers to gather feedback and identify new sales opportunities.

Benefits

  • Comprehensive medical, dental, and vision coverage available from the first full month.
  • Generous paid time off including holidays and floating holidays.
  • Company-paid life insurance, short-term, and long-term disability.
  • 401(k) with employer matching contributions.
  • Options for Health Savings Account (HSA) and Flexible Spending Account (FSA).
  • Voluntary benefits like supplemental life and critical illness coverage.
  • Employee discounts available for employees and their families.
Full Job Description
DH Pace Company, Inc. is hiring an Operations Manager in Houston, Texas to lead all aspects of Commercial Door Systems to ensure high satisfaction levels are maintained for customer construction projects performed. If you have a passion for managing teams, improving performance, and leading projects to success, we want to hear from you! Bring your experience in management and your technical expertise to our growing team and help us continue to be the trusted name in door solutions.

POSITION OVERVIEW:
  • Lead and oversee commercial operations and personnel associated with efficiently, effectively, safely, and profitably
  • Manage and improve operational processes and procedures with the objective of providing maximum profit and return with an emphasis on customer satisfaction and return business
  • Effectively manage operations to ensure sold jobs are timely scheduled and skillfully performed to achieve divisional budgeted sales and gross profit objectives
  • Collaborate to ensure operating budgets and sales goals align and are on track monthly
  • Deliver Profit Dollars and the return on sales that meets or exceeds the yearly financial budget/forecast
  • Establish objectives and action plans and ensure all are consistent with corporate objectives
  • Hire, train and develop new employees; improve individual performance through daily coaching, project outcomes, Scorecard reviews, and performance reviews
  • Effectively lead meetings, set performance expectations and hold employees accountable
  • Communicate with customers directly to solicit feedback, solve problems and/or learn of new sales opportunities

QUALIFICATIONS:
  • Bachelor's degree preferred with a minimum 2 years' performance as Department Manager, Operations Manager and/or Project Manager in the Service Provider industry with familiarity and knowledge of construction project management and installation of building materials.
  • Possess an ability for technical applications, mechanical/electrical systems and problem solving
  • Experience conducting meetings with exempt and non-exempt personnel, as well as hiring, training, developing and conducting annual performance reviews
  • Must enjoy a high level of activity in a hands-on environment where there is an emphasis on meeting deadlines and providing unmatched customer service


What We Offer
  • Comprehensive medical, dental, and vision coverage - available your first full month
  • Generous paid time off plus paid holidays and floating holidays
  • Company-paid life insurance, short-term disability, and long-term disability
  • 401(k) with employer match
  • Health Savings Account (HSA) and Flexible Spending Account (FSA) options
  • Voluntary benefits including supplemental life and critical illness coverage
  • Employee discounts for you and your immediate family
  • Competitive compensation with annual performance reviews


Successful completion of references, employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire.

DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails.

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