NETWORK TECHNICIAN - Anchorage AK

Telecommunications & Hardware
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • High school diploma/GED and 7 years experience in computer technology and networking, or
  • Associate's degree in a related field and 5 years experience, or
  • Bachelor's degree in a related field and 3 years experience.
  • Valid State of Alaska Driver's License with a satisfactory record.
  • Pass a Criminal Justice Information System (CJIS) background check.

Responsibilities

  • Install and monitor telecommunications and data equipment.
  • Configure data network switches and telephone systems.
  • Connect telephones and switches to the network.
  • Perform network maintenance for local and remote locations.
  • Test and repair metallic and fiber-optic cables.
  • Coordinate telecommunications services and monitor vendor activities.
  • Provide support for Next Generation 911 and emergency alerting systems.

Benefits

  • Monday to Friday work schedule, 8:00 AM to 5:00 PM.
  • No union affiliation, aligning with municipal guideline flexibility.
  • Entering positions at the entrance pay step with progressive advancement.
  • Work located at City Hall which may include civic engagement opportunities.
  • Opportunity to support Next Generation 911 initiatives.
Full Job Description
$36.24 - $53.72 Hourly

Open to the general public any current Municipal employee

This is a non-represented position (no union affiliation) and is subject to the provisions of the Personnel Rules of the Municipality of Anchorage.

DEPARTMENT: Information Technology

HOURS OF WORK: Monday - Friday, 8:00am - 5:00pm

LOCATION: City Hall - 632 W 6th Ave, 4th Floor

Employees who are hired or rehired to any position shall be placed at the entrance pay step, and advancement from the entrance step to the maximum step within a pay grade shall be by successive steps.

To be considered for employment, applicants must be legally authorized to work and accept employment in the United States. The Municipality of Anchorage is not able to provide any type of sponsorship, including Student Visas and Employment Visas, under any circumstances.

Example of Duties

Responsible for installation and monitoring. operating. repairing, documenting. and maintenance of telecommunications and data equipment and associated cabling. both metallic and fiber-optic. Programs and configures data network switches. telephone switches, key telephone systems, as well as other communications equipment. Connects telephones and switches to the network ensuring proper function. Relocates equipment daily to meet customer's needs. Performs complex tasks relating to network operations, installations, and maintenance for local, off-site, and remote locations. Tests cables, both metallic and fiber-optic, for performance characteristics and adherence to standards and performs repairs as needed. Orders, documents, and coordinates telecommunications and data services and monitors contractor and vendor activities in support of new systems and services. Programs, configures, and troubleshoots voice mail. menus and announcement systems and services in response to customer needs.

Provides support for Next Generation 911 (NG911} and associated call recording services and equipment. Supports non-emergency call recording. Supports Emergency alerting. paging and scripting. Decommission and recycle/dispose of legacy equipment. Data centers are built out. Mobile Wi-Fi {MIFI} Cradle point.

Additional Qualifications/Responsibilities

Minimum Qualifications / Substitutions / Preferences

High school diploma, GED, or equivalent and seven (7) years of experience in computer technology, implementing network hardware, information systems, and/or networking.

OR

Associate's degree in Computer Science, Computer Information Systems, Management Information Systems or a related discipline and five (5) years of experience in computer technology, implementing network hardware, information systems, and/or networking.

OR

Bachelor's degree in Computer Science, Computer Information Systems, Management Information Systems or a related discipline and three (3) years of experience in computer technology, implementing network hardware, information systems, and/or networking

Valid State of Alaska Driver's License with satisfactory driving record at time of hire.

Satisfactory Criminal Justice Information System (CJIS) background check within 30 days

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