Network/Systems Administrator

CLOSES ON August 10, 2026 at 5:00 pm

REPORTS TO: Technology Manager

DIVISION: Technical Services

FLSA CLASSIFICAION: Exempt

SALARY GRADE: 16

SALARY RANGE: $104,932-$123,226

We are currently seeking a Network/Systems Administrator

All interested candidates must submit a resume and cover letter.

GENERAL POSITION SUMMARY

The Network / Systems Administrator is responsible for ensuring the functionality, security, and optimization of South Metro Fire Rescue's network and systems infrastructure. This role oversees daily administration, maintenance, change management, and performance of network and server systems to ensure operational continuity across the District. Responsibilities include managing IP-based systems (e.g., wireless, VoIP, cameras, door controls), implementing upgrades, monitoring performance, and maintaining compliance with District policies. The position is also responsible for proactive monitoring, training, troubleshooting, security, and coordination of installations and changes on the SMFR network and servers.

ESSENTIAL DUTIES AND RESPONSIBILITIES (The following statements are illustrative of the duties and responsibilities of the position and do not list every duty that may be required of the employee for this position. The District retains the right to change the duties and responsibilities of the position at any time without notice.)

Network Administration and Maintenance

Administers, monitors, and optimizes the District's network infrastructure to ensure consistent availability and performance.

Installs, configures, and maintains network devices including routers, switches, firewalls, and related hardware.

Manages network cabling, connectivity, and performance testing to ensure reliability.

Conducts proactive system analysis to prevent communication or connectivity issues.

Implements and maintains redundancy, backup, and disaster recovery procedures.

Participates in the design and testing of network enhancements to support District objectives.

Systems and Server Administration

Maintains and supports virtualized environments, servers, and related infrastructure.

Ensures reliable operation of IP systems, including wireless networks, VoIP telephony, and security systems.

Manages user access, permissions, and security configurations in accordance with District standards.

Implements system upgrades, software patches, and firmware updates.

Oversees system backups and restoration processes to maintain data integrity.

Cybersecurity and Compliance

Monitors systems for vulnerabilities, intrusions, and security incidents.

Implements and enforces security protocols, firewalls, and endpoint protection measures.

Supports compliance with data privacy, access control, and cybersecurity policies.

Participates in incident response, documentation, and mitigation activities.

Project Management and Vendor Coordination

Assists in planning and implementation of network and systems projects.

Coordinates and oversees vendor activities, installations, and service agreements.

Ensures vendor performance meets District quality and security standards.

Maintains accurate project documentation and communicates progress to stakeholders.

Continuous Improvement and Documentation

Researches and recommends technology enhancements to improve system efficiency and reliability.

Develops and maintains technical documentation, including network diagrams, configuration records, and standard operating procedures.

Conducts periodic audits of systems, equipment, and practices to ensure alignment with District goals.

Contributes to divisional planning and strategic technology initiatives.

Customer Service and Technical Support

Serves as an escalation point for technical issues reported through the service desk.

Diagnoses and resolves hardware, software, and network issues promptly and effectively.

Maintains high level of customer support; prioritizes IT and communication service issues submitted to the service desk; answers phone calls, assigns and troubleshoots service tickets; identifies computer, printer, application, and network problems and works toward resolutions.

Participates in an on-call rotation providing after-hours support during evenings and weekends as needed; responds to after-hours incidents and coordinates communications and recovery actions.

Performs additional technology-related duties and special projects as assigned.

MINIMUM QUALIFICATIONS

EDUCATION, EXPERIENCE, LICENSES & CERTIFICATIONS (An equivalent combination of education, training, and experience that demonstrates the ability to perform the duties of the position is qualifying.)

Bachelor's degree in computer science, information systems management or related field.
Minimum of 5 years of increasingly responsible computer experience including designing and managing large computer networks.
Technical certifications, such as Microsoft, A+ or Network+, VMWare preferred.
Experience working with Microsoft Windows Server administration.
Possess and maintain a valid Colorado Driver's license with an acceptable driving record in accordance with the SMFR's Driving Records Policy.
Must obtain CPR certification within one (1) year of hire.

NECESSARY KNOWLEDGE, SKILLS AND ABILITIES (KSAs)

Knowledge of network infrastructure to include IP systems such as wireless, IP phones, IP cameras/door controls, and server administration.
Broad working experience with all facets of IT services proven knowledge of systems development life cycle methodologies.
Strong project management and organizational skills.
Strong understanding of the organization's goals and objectives.
Ability to effectively prioritize tasks in a high-pressure environment.
Strong customer service orientation.
Communication skills with ability to express ideas clearly and concisely in written or verbal formats and present complex findings to a variety of audiences.
Ability to analyze data, develop conclusions, and demonstrate critical thinking.
Ability to exercise independent judgment and initiative to establish and maintain effective working relationships.
Ability to manage interpersonal and organizational conflicts and create a team-oriented, collaborative environment.
Ability to establish a working relationship with vendors while ensuring the District's best interests are preserved.
Aptitude to oversee vendor responsibilities.
Effective time management and organizational skills.
Strong attention to detail.
Effectively handle multiple demands and competing deadlines.
Ability to take responsibility for one's own performance.
Work collaboratively with others on a team.
High degree of integrity in handling confidential information.
Displays strong interpersonal skills.
Ability to conduct research into issues and products, as required.
Ability to present ideas in business-friendly and user-friendly language.
Highly self-motivated and directed, with keen attention to detail.
Proven analytical and problem-solving abilities.
Ability to effectively prioritize tasks in a high-pressure environment.
Ability to work in a team-oriented, collaborative environment.
Must be available to be on 24-hour on call shifts.
Able to perform duties in a loud, stressful environment

SUPERVISION RECEIVED

Work is performed under general supervision of the Technology Manager.

SUPERVISION EXERCISED

This position has no supervisory responsibilities beyond that of external vendors when on premises.

EQUIPMENT AND SYSTEMS

Requires frequent use of equipment, including personal computers (including various software packages, databases, and spreadsheet programs), SMFR automobiles, calculators, telephones, facsimile machines, copy machines, printers, and other general office equipment.

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to perform climbing, balancing, stooping, kneeling, crouching, crawling, reaching, sitting, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, seeing and repetitive motions.
Requires exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
Specific vision abilities required by this job include close and distance vision acuity and the ability to adjust his or her focus, allowing a broad field of vision.

WORK ENVIRONMENT AND GENERAL INFORMATION

While performing the duties of this job, the employee primarily works in a climate-controlled office environment.
The noise level in the work environment is usually moderate.

BENEFITS

South Metro Fire Rescue's compensation philosophy is designed to attract and retain highly skilled and motivated employees. In turn, SMFR's compensation is more than base pay. All regular full-time SMFR employees enjoy a total compensation package including base wages, leave accruals, medical, dental, vision and life insurance employer-paid premiums, Retiree Health Savings, Death & Disability, and employer-paid pension contributions as well as positive work culture including a robust Fitness, Wellness and Rehabilitation Program, educational opportunities and support, job security and other positive non-monetary values which are intended to collectively position SMFR as an employer of choice in its geographic area. SMFR recognizes that being an employer of choice has different meanings to different people depending on what elements a person highly values. Overall, SMFR's goal is to be a great place to work.