Network Operations Center (NOC) Network Monitoring Lead

General Dynamics Information Technology, Inc.

$91K — $124K *
Telecommunications & Hardware
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in network operations and performance monitoring
  • Strong understanding of general networking concepts and OSI model
  • Proficient in scripting for automation and network efficiency
  • Experience with network management tools like SolarWinds
  • Familiarity with Linux, virtualization, and containerization technologies
  • Ability to translate KPIs into actionable alerts and service level reports
  • Exceptional communication skills for technical material presentation

Responsibilities

  • Lead and manage network performance monitoring initiatives
  • Interface with BIM teams to enhance monitoring solutions
  • Collaborate with engineering and design teams for tool integration
  • Establish dashboards for availability and network security
  • Customize alerts based on specific service level agreements
  • Configure and maintain network management and observability systems
  • Represent GDIT's interests in communications with senior government leaders

Benefits

  • Variety of medical plan options with Health Savings Accounts
  • Dental and vision plan options
  • 401(k) plan with company match
  • Flexible work weeks and various paid time off plans
  • Short and long-term disability benefits
  • Life and critical illness insurance
  • Regular review of Total Rewards package to remain competitive
Full Job Description
Type of Requisition:
Regular

Clearance Level Must Currently Possess:
Secret

Clearance Level Must Be Able to Obtain:
Secret

Public Trust/Other Required:
None

Job Family:
IT Infrastructure and Operations

Job Qualifications:

Skills:
Automation, Emerging Technologies, Monitoring Solutions, Network Monitoring, Scripting
Certifications:
None
Experience:
5 + years of related experience
US Citizenship Required:
Yes

Job Description:

Network Operations Center(NOC) Performance Monitoring Lead

• Lead/Manage/Support You will be the lead Network Performance Monitoring SME to interface with our BIM team and the customer to integrate network monitoring and management tools and establish dashboards ensuring availability, security and other network services levels.
• Collaborate with our BIM Engineering, Design and Site teams to build, integrate and enhance the BIM monitoring solution

WHAT YOU'LL NEED TO SUCCEED
Bring your technology expertise and drive for innovation to GDIT. The Performance Monitoring Specialist Principal must have:
• Education: Technical Training, Certification(s) or Degree
• Experience: 5+ years of related experience
Required Technical Skills:
  • Network Enterprise operations background - you've been in the trenches and know what works
  • General Networking concepts (OSI Model/VPN/Topologies/Router functions...etc)
  • Scripting abilities for automation and efficiency improvements
  • Translate BIM KPIs/KQIs to customize ops center alerts and service level awareness
  • Experience configuring, maintaining, securing, and updating observability and network management tools and systems such as SolarWinds.
  • Experience with Cisco Provider Connectivity Assurance (PCA) is highly Desired
  • Familiarity w/ underlying, Linux, virtualization and containerization technologies
  • Expertly use the GUI capabilities to create and customize dashboards and reports centered on our Service Level Agreements

Security Clearance Level: DoW Secret Level Clearance required
Required Certifications: DOW 8140 equivalent requirements and be eligible for IAT level II access upon hire for positions with elevated privileges. Requirements include possessing and maintaining Security Plus CE. Additional specific certifications may be required, depending on job assignment.
Required Skills and Abilities:
  • Exceptional verbal and written communication skills applied to the development and presentation of technical materials appropriate to a broad spectrum of audiences.
  • Adept at interfacing with Government at senior leader levels and representing the interests of GDIT

Preferred Skills: HPE Service Orchestrator and HPE Intelligent Assurance solutions knowledge is a plus, ITIL V3/4 Foundation or higher
Location: Oklahoma City, OK (position may start remote and move onsite)

• Security clearance level: Secret

#BIM

The likely salary range for this position is $91,800 - $124,200. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:
40

Travel Required:
Less than 10%

Telecommuting Options:
Onsite

Work Location:
USA OK Oklahoma City

Additional Work Locations:

Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Our Identity Verification Process:
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

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