Medical Coding Automation Senior AssociateWe are looking for a Medical Coding Automation Senior Associate to join the Medical Coding team within our RCM Product & Operations division. In this role, the Medical Coding Automation Senior Associate will partner across Product, Operations, Commercial and R&D teams to identify workflow improvements, support automation initiatives, and drive operational excellence through data analysis and process optimization. This role requires strong analytical thinking, medical coding expertise, project ownership, and the ability to communicate effectively with stakeholders while balancing customer and business needs.
The Team: The RCM Product & Operations team is responsible for driving operational excellence, customer value, and workflow innovation across athenahealth's Revenue Cycle Management services. The Medical Coding Services team partners closely with Product, Operations, Commercial, Revenue Cycle, and R&D stakeholders to improve coding quality, reduce denials, optimize claim adjudication outcomes, and strengthen service integrity. The team leverages operational analytics, workflow optimization methodologies, AI-enabled technologies, and automation tools to proactively identify opportunities that improve coding accuracy, reduce rework, and support scalable growth. Team members are passionate about improving healthcare operations and delivering measurable value to customers through thoughtful process, product, and workflow enhancements.
Job Responsibilities- Analyze operational and workflow data to identify inefficiencies, root causes, and opportunities for process improvement within the Medical Coding Automation product
- Design and recommend scalable solutions that prioritize automation, AI-enabled workflows, and operational efficiency over manual processes.
- Collaborate cross-functionally with Product, Operations, Commercial, and R&D teams to support implementation of workflow enhancements.
- Create and maintain project plans, presentations, stakeholder communications, and performance metrics to support transparency and execution.
- Ensure adherence to medical coding standards, compliance guidelines, and coding quality expectations across workflows and operational processes.
- Present findings, recommendations, and project outcomes to customers, stakeholders and leadership while demonstrating subject matter expertise.
Typical Qualifications- Bachelor's Degree or commensurate professional experience required.
- 3+ years of professional experience in Medical Coding, Revenue Cycle Management, healthcare operations, or a related field required.
- CPC and/or CCS certification from AAPC or AHIMA required.
- Experience working cross-functionally with multiple teams to achieve shared goals and operational outcomes required.
- Experience working with providers or RCM management to influence provider documentation or customer workflow optimization preferred.
- Strong analytical, organizational, communication, and problem-solving skills required.
- Experience implementing or supporting computer-assisted coding, coding automation tools, AI-enabled healthcare technologies, Lean Six Sigma methodologies, Agile frameworks, or SQL/reporting tools preferred.
Expected Compensation$77,000 - $131,000
The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, relevant knowledge and skills, how your qualifications compare to others in similar roles, and geographical market rates. Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans.
