Manager - Marketplace & Delivery

Inspire Brands, Inc.$110K — $130K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 4-year degree in business, economics, finance, analytics, engineering, operations, marketing, or related field preferred
  • 5+ years of experience in strategy, analytics, finance, operations, or digital commerce
  • Experience leading complex cross-functional projects and influencing senior stakeholders
  • Experience in delivery, marketplace, ecommerce, retail, restaurant, or digital businesses preferred
  • Strong analytical and strategic problem-solving skills

Responsibilities

  • Own enterprise marketplace performance reporting across Inspire brands and partners
  • Develop executive scorecards and strategic analyses
  • Identify key growth drivers and risks through performance analysis
  • Translate data into actionable recommendations for senior leadership
  • Lead marketplace sales forecasting and annual planning processes
  • Develop financial models to support planning and investment
  • Evaluate marketplace growth opportunities and business impact

Benefits

  • Onsite requirement of 4 days per week (Monday-Thursday)
  • Opportunity to work on high-priority strategic projects
  • Collaboration across multiple functional teams including Operations, Marketing, and Finance
  • Chance to influence the strategic direction of the marketplace and delivery business
  • Career growth potential through leadership opportunities in a key growth area of the company
Full Job Description

The Manager, Marketplace & Delivery Strategyis responsible forinfluencingthe growth, optimization, and strategic direction of Inspire Brands' marketplace and delivery business across owned and third-party channels. This role leverages data-driven insights, financial analysis, partner management, and cross-functional leadership to influence business strategy, drive profitable growth, and support executive decision-making.

The Manager serves as a key leader within the Marketplace & Delivery team, owning performance reporting, delivery economics, forecasting, strategic initiatives, partner evaluations, and innovation programs. This position works closely with Brand DGE teams, Operations, Finance, Marketing, Product, Technology, and delivery partners toidentifygrowth opportunities, improve performance, and advanceInspire'slong-term delivery strategy.

*This position is required onsite 4 days per week, typically Monday- Thursday.

RESPONSIBILITIES

Marketplace Performance & Business Insights

  • Own enterprise marketplace performance reporting across Inspire brands and delivery partners

  • Develop executive scorecards, business reviews, strategic analyses, and performance narratives

  • Identifykey growth drivers, risks, and opportunities through ongoing performance analysis

  • Translate complex data into actionable recommendations for senior leadership

  • Establish andmaintainreporting frameworks, KPIs, and measurement methodologies across brands and channels

  • Serve as the business owner for Marketplace reporting tools, dashboards, and data governance processes

  • Ensure reporting accuracy, consistency, and scalability across brands and partners

  • Partner with analytics, data, and technology teams to enhance reporting capabilities and infrastructure

  • Lead and develop analysts supporting Marketplace & Delivery Strategy

  • Prioritize team workload and ensure delivery of high-quality analyses and business recommendations

  • Build strong relationships across Brand DGE, Operations, Marketing, Finance, Product, Technology, and executive leadership teams

  • Serve as a subject matter expert on marketplace performance, delivery economics, and industry trends

Forecasting & Financial Planning

  • Lead marketplace sales forecasting, target setting, and annual planning processes

  • Develop andmaintainfinancial models to support business planning and investment decisions

  • Evaluate marketplace growth opportunities, forecast performance outcomes, and assess business impact

  • Partner with Finance and Brand teams to support budgeting, forecast updates, and long-range planning

Delivery Economics & Strategic Analysis

  • Lead financial evaluation of marketplace, owned delivery, and emerging fulfillment models

  • Assess profitability, customer acquisition efficiency, partner economics, and commercial proposals

  • Develop business cases supporting strategic investments, operational changes, and partnership decisions

  • Influence delivery strategy through rigorous analysis and recommendation development

  • Lead analytical workstreams supporting commercial negotiations and contract discussions

  • Monitor partner performance andidentifyopportunities to improve growth, economics, and customer experience

  • Collaborate with partners to evaluate new capabilities, pilots, and strategic initiatives

  • Develop business cases for programs including owned delivery, autonomous delivery, drone delivery, and new marketplace opportunities

  • Lead high-priority strategic projects supporting delivery growth, profitability, and operational excellence

  • Research industry trends, competitor activity, and marketplace developments to inform strategic direction

  • Support development of long-term Marketplace & Delivery roadmaps and growth strategies

  • Present recommendations and business updates to senior leadership

EDUCATION QUALIFICATION

Minimum: 4 yr degree

Preferred:4 yr degree in business, Economics, Finance, Analytics, Engineering, Operations, Marketing, or related field

EXPERIENCE QUALIFICATION

  • 5+ years of experience in strategy, analytics, consulting, finance, operations, marketplace, digital commerce, or related fields

  • Experience leading complex cross-functional initiatives and influencing senior stakeholders

  • Experience working with delivery, marketplace, ecommerce, retail, restaurant, or digital businesses preferred

REQUIRED KNOWLEDGE, SKILLS, OR ABILITIES

  • Strong analytical and strategic problem-solving capabilities

  • Advanced financial modeling and business case development skills

  • Provendata storytellingability to influence decisions through facts, analysis, and business recommendations

  • Strong executive communication and presentation skills

  • Ability to manage ambiguity and navigate complex organizational environments

  • Demonstrated ability to lead cross-functional initiatives and drive results

  • Strong relationship-building and stakeholder management skills

  • Strong understanding of marketplace and delivery business models, economics, and industry trends

  • Ability to balance strategic thinking with operational execution

  • Continuous improvement mindset with strong attention to detail

DIRECT REPORTS

Analyst, Marketplace & Delivery Strategy, as applicable

TRAVEL REQUIRED

As needed

About Inspire Brands, Inc.

Inspire Brands, Inc. Careers

Joining Inspire Brands, Inc. presents a prime opportunity to be part of a diverse team of professionals dedicated to pioneering innovations in the food and beverage industry. Inspire Brands, Inc. stands out as a leader in creating dynamic dining experiences and is renowned for its commitment to excellence and growth.

Explore Job Opportunities

Inspire Brands, Inc. offers a variety of job opportunities that cater to a range of skills and interests. From leadership positions that shape the strategic direction of the company to entry-level roles that build professional foundations, there is a place for every ambitious individual. Explore open positions that align with your career aspirations and skills.

Internship Programs

Kickstart a career with Inspire Brands, Inc. through robust internship programs designed to foster skills and offer real-world experience in a supportive environment. Internships are a gateway to full-time employment and provide invaluable industry exposure.

Professional Growth and Development

Inspire Brands, Inc. is committed to the professional growth of its team members. With comprehensive training programs, including leadership development and diversity training, employees are equipped to excel in their roles and advance their careers. The company supports obtaining industry-recognized certifications and continuous learning.

Culture and Benefits

The culture at Inspire Brands, Inc. is built on a foundation of innovation and teamwork. Employees enjoy a range of benefits designed to support both their professional and personal lives. Benefits include health and wellness programs, competitive compensation packages, and flexible working conditions that underscore the company’s commitment to employee well-being.

Hiring Process

The hiring process at Inspire Brands, Inc. is designed to be transparent and engaging. Candidates can expect a thorough interview process where they can showcase their skills and learn about the company’s values and opportunities for career advancement. Tips for crafting an effective resume and succeeding in interviews are available through the company’s career blog.

Networking and Career Advancement

Inspire Brands, Inc. encourages networking within the industry, offering employees opportunities to connect with leaders and peers through professional groups and company events. These interactions often lead to innovative ideas and career advancement.

Join the Inspire Brands, Inc. Team

Search for available positions that match your skills and interests. Inspire Brands, Inc. looks for passionate, curious, creative, and solution-driven team players. Start the journey to a rewarding career with Inspire Brands, Inc. and help shape the future of dining experiences globally.

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