Samsara

Manager II, Customer Success

Samsara$125K — $169K *
US-AnywhereRemote in Georgia, US
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in customer success or related field
  • Proven track record of leading customer-facing teams
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal abilities
  • Experience with data-driven decision-making

Responsibilities

  • Lead and mentor a team of customer success managers
  • Develop and implement customer success strategies
  • Analyze customer feedback and performance metrics
  • Collaborate with cross-functional teams to enhance customer experiences
  • Identify opportunities for account growth and expansion

Benefits

  • Flexible remote working model
  • Professional development stipend
  • Comprehensive health plans including parental leave
  • Performance-based bonuses and equity options
  • Above-market compensation for top performers
Full Job Description
Manager II, Customer Success

Pending

Annual on-target earnings (OTE) range for full-time employees for this position is below and depends on your city of residence. Learn more about our total rewards and benefits below.

Annual OTE Salary

$125,902-$169,280 USD

Total Rewards

At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.

Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you're ready to build for the long term and own the outcome, your journey starts here.

Flexible Working

At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual's ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

About Samsara

Samsara is a technology company that provides Internet of Things (IoT) solutions to businesses. The company's platform combines hardware, software, and cloud to bring real-time visibility, analytics, and AI to operations. Samsara's products are used in a variety of industries, including transportation, logistics, construction, and energy. The company was founded in 2015 and is headquartered in San Francisco, California.
Learn more about Samsara
Size
2,000 employees
Market Cap
$6.2 billion
Industry
Founded
2015
NASDAQ

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