Gainsight is a customer success platform that helps businesses grow faster by reducing churn, increasing upsell, and driving customer advocacy. The platform uses data analytics and automation to provide businesses with insights into customer behavior and to help them identify opportunities to improve customer engagement. Gainsight's platform includes a range of tools for customer success, including customer health scores, customer journey mapping, and customer feedback management. The company serves a range of industries, including software, healthcare, financial services, and telecommunications.