Manager, Employee Relations

Gap, Inc.

$90K — $120K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in Employee Relations or Human Resources
  • Strong expertise in US employment law
  • Proficient in conducting complex internal investigations
  • Experience in developing proactive employee relations strategies
  • Excellent communication and relationship-building skills
  • High standards of customer service and confidentiality
  • Ability to analyze complex situations and recommend solutions

Responsibilities

  • Ensure timely and consistent resolution of high-risk employee issues
  • Assess employee impacts related to business proposals and reorganizations
  • Manage proactive Employee Relations Strategy in collaboration with leaders
  • Implement the company’s proactive Employee Relations strategy
  • Diagnose organizational needs and recommend solutions
  • Maintain a high-quality service standard to meet business partner needs
  • Oversee team performance and resource management

Benefits

  • Opportunities for professional development and training
  • Support for maintaining a positive workplace culture
  • Engagement in strategic employee relations initiatives
  • Collaboration with various levels of the organization
  • Contribution to upholding the company’s values and ethical standards
Full Job Description
About the Role
In this role, you will support company efforts to maintain a positive employee relations environment, inclusive of high employee engagement and performance as well as upholding company culture. You will help develop and implement proactive employee relations management strategies that support business partners' business goals. You will help ensure business partners comply with employment law and Code of Business Conduct obligations and direct employment investigations, complaint resolution, and counsel and assess legal risk in high profile and high-risk employee relations situationsWhat You'll Do
  • Ensure pragmatic, non biased, efficient and consistent resolution to high risk employee issues (i.e., discrimination, sexual harassment, workplace violence) that limits the Company's exposure to legal liability and is consistent with the Company's employee relations philosophy and values
  • Assess employee impact on business proposals and proposed reorganizations; manage severance administration and policy guidance as appropriate for business partners
  • Manage & influence proactive Employee Relations Strategy with business and HR leaders
  • Support Gap Inc. Proactive Employee Relations strategy implementation to mitigate risk. Assist Gap Inc. Labor Relations competency building initiatives and trainings
  • Assess organization needs; diagnose and recommend solutions that impact organizational health based on employee relations' trends and business strategy
  • Responsible for quality of services and advice in meeting business partner needs
  • Responsible for end results of team and shares responsibility over resources, budget and adherence to policies
Who You Are
  • Strong expertise in US employment law. Demonstrated proficiency in conducting complex internal investigations. Experience creating and maintaining a proactive employee relations strategy
  • Excellent relationship building skills and the ability to effectively communicate with all levels of the organization (both verbally and in writing)
  • High professional standards regarding customer service, confidentiality and integrity
  • Ability to assess relatively complex situations and analyze data to make judgments and recommend solutions
  • Understanding of concepts and procedures specific to Employee Relations

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