ServiceNow

Monetization Strategy Director

ServiceNow$130K — $180K *
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Proficient in influencing and obtaining buy-in from senior executives across functions
  • Experience with AI integration in decision-making or workflow automation
  • Over 10 years in the enterprise technology sector focused on pricing, consulting, or business operations
  • At least 5 years of strategy experience within the tech or consulting fields

Responsibilities

  • Lead initiatives sponsored by C-Suite to drive meaningful revenue growth
  • Connect the Product Pricing Team with the Deal Desk Team to define commercial principles
  • Collaborate cross-functionally to ensure monetization strategies align with pricing roadmap
  • Analyze insights and present actionable recommendations to senior leadership

Benefits

  • Flexible work options including remote and in-office arrangements
  • Opportunities for impact at a rapidly growing enterprise software company
Full Job Description
Job Description

Why We're Hiring

ServiceNow's monetization function is built on a simple conviction: pricing done well isn't a back-office function-it's a strategic lever that shapes how customers experience value and how the business grows.

Our work impacts ServiceNow's complete portfolio and complete commercial motion. As our portfolio evolves and new innovations come to market, the need for sharp, structured thinking on how we bring them to market has never been greater.

We're looking for someone who brings more than pricing mechanics. We want a strategist who can sit alongside Field and cross-functional leaders, challenge assumptions, synthesize market signals, and translate complexity into clear recommendations that hold up in a Pricing Committee room.

This is not an operational or analytics seat. It's an opportunity to commercial strategy at one of the fastest-growing enterprise software companies in the world-and to have your fingerprints on how we grow.

What you get to do in this role:
  • Drive transformational change in how ServiceNow monetizes its business by leading C-Suite sponsored initiatives to deliver meaningful top line growth to the company
  • Serve as the bridge between the Product Pricing Team and the Deal Desk Team in defining our commercial principles and guardrails
  • Work cross-functionally across product, GTM, and operational stakeholders to ensure monetization strategies align to corporate pricing and packaging strategic roadmap
  • Transform key insights into actionable recommendations and communicate findings to cross-functional stakeholders and senior executive leadership


Qualifications

To be successful in this role you have:
  • Effective influencing and communication skills and highly effective in securing cross-functional buy-in from senior executives and leaders across the business
  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
  • 10+ years of experience in enterprise technology industry across pricing, consulting, business operations and/or product strategy
  • 5+ Years of strategy experience in a technology or consulting firm


JV20

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

About ServiceNow

ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations in North America, Europe, the Middle East, Africa, the Asia Pacific, and other countries. The company offers service management solutions, including incident, problem, change, request, and cost management as well as service catalogs; and IT, HR, facilities, and field service management solutions. It also provides IT operations management solutions covering service mapping, delivery, and assurance solutions; business management solutions such as financial management, project portfolio suite, vendor performance management, and performance analytics as well as governance, risk, and compliance; and application development services.

ServiceNow Careers

Join the dynamic team at ServiceNow, a global leader in digital workflow solutions, where innovation and leadership converge to shape the future of work. At ServiceNow, we offer more than just job opportunities; we provide a platform for professional growth and a chance to be part of a culture that values diversity, creativity, and continuous learning.

Work You’ll Do

Embark on a career journey with ServiceNow and contribute to the world’s leading enterprises' digital transformation. Our team is at the forefront of developing cutting-edge technologies that improve how people work. With ServiceNow, you will use your skills to impact businesses and industries profoundly, driving efficiency and innovation.

Join Our Market-Leading Team

ServiceNow is not just another technology company. We are a team that thrives on diversity and leadership, fostering an inclusive environment that promotes growth and development. Our commitment to diversity training ensures that every team member can achieve their potential.

Innovative Work

ServiceNow is home to more than 10,000 dedicated professionals who lead the charge in digital workflows and enterprise solutions. As part of our team, you will engage in projects that merge technology with practical applications, creating revolutionary products that advance how services are delivered and managed.

Career Development

At ServiceNow, your career trajectory is filled with boundless opportunities. We support your growth with robust training programs, leadership development courses, and access to global challenges. Whether you are looking for an internship, full-time position, or leadership role, ServiceNow equips you with the tools to excel.

Be Part of a Great Team

Working at ServiceNow means being part of a community that values teamwork and innovation. Our collaborative environment encourages networking and sharing ideas, making our workplace vibrant and dynamic. The benefits of joining ServiceNow extend beyond comprehensive health and wellness; they include fostering professional connections and friendships that last a lifetime.

Explore Job Opportunities and Internships

Whether you’re a seasoned professional or a recent graduate, ServiceNow offers a range of employment options to suit your career goals. From internships that provide real-world experience to full-time positions that challenge you to leverage your expertise, we are committed to hiring the best talent.

Stay Connected

Join Our Team Search open positions that match your skills and interests. At ServiceNow, we look for passionate, curious, and solution-driven team players. Explore the possibilities that await you at a company that is committed to your professional success.

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ServiceNow Careers

Empowering professionals to achieve more, ServiceNow is where careers are future-proofed, and ambitions are realized. Join us in our journey of growth and innovation.
Learn more about ServiceNow
Size
16,881 employees
Market Cap
$76.5 billion
Industry
Net Income
$118.5 million
Founded
2004
5 Year Trend
+33.5%
Revenue
$4.5 billion
NASDAQ

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