Legal Tech and Operations Manager @ Justworks

The L Suite

$110K — $130K *
Legal & Accounting
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years experience in legal operations or technology
  • Proven track record in workflow automation and AI tools
  • Strong project management abilities
  • Exceptional written communication skills
  • Technical proficiency with system integrations

Responsibilities

  • Lead design and implementation of legal systems and workflows
  • Identify operational friction and potential legal risks
  • Drive cross-functional projects from concept to execution
  • Evaluate and implement AI and legal technology solutions
  • Develop structured playbooks and knowledge bases
  • Establish reporting frameworks for the Legal function
  • Create self-service legal guidance systems

Benefits

  • High-visibility role affecting strategic direction
  • Opportunity to impact modern legal operations
  • Collaboration with senior legal leadership
  • Focus on innovation and technological integration
  • Supportive environment committed to company values
Full Job Description
Justworks is seeking a Legal Tech & Operations Manager to lead the transformation of its Legal function as the company scales. Reporting to Senior Counsel, this role is responsible for designing and implementing systems, workflows, and knowledge infrastructure that increase the leverage, scalability, and effectiveness of the Legal team.

The Legal Tech & Operations Manager will deeply learn the business and legal operations, proactively identify friction and risk, and drive cross-functional projects from concept to durable production workflows. This is a builder's role, requiring strong technical and AI fluency, legal operations expertise, and a systems mindset. The successful candidate will lead the evaluation and rollout of AI tools and legal technology, create structured playbooks and knowledge bases, and build self-service legal guidance systems. They will also establish reporting frameworks and operational standards to ensure the Legal function operates efficiently, consistently, and at scale.

Candidates should have at least 5 years of experience in legal operations, legal technology, or program/project management within a legal or compliance function. Demonstrated success in workflow automation or AI-enabled tooling, strong project management skills, and exceptional written communication are essential. Technical instincts and the ability to reason about system integrations are required, along with a strong sense of ownership, judgment, and professional ethics.

This is a high-visibility opportunity to help establish the operating infrastructure of a modern legal function at a company committed to openness, integrity, and simplicity.

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