Citigroup, Inc

IT Business Lead Analyst

Citigroup, Inc$148K — $159K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Master's degree in Computer Engineering, Computer Science, Business Administration, or related field and 4 years of relevant experience, or a Bachelor's degree with 6 years of experience.
  • Experience as Business Analyst, Senior Consultant, or similar roles in banking environments.
  • Proficiency in managing end-to-end processes and improving products through various analyses.
  • Expertise in organizing Joint Application Development (JAD) sessions and executing user acceptance testing (UAT).
  • Demonstrated leadership and mentoring capabilities for teams of business analysts.

Responsibilities

  • Provide critical inputs during development phases for high-impact projects.
  • Identify and communicate potential risks and impacts of technology applications.
  • Consult with clients to define system functional specifications.
  • Evaluate new IT developments and recommend enhancements based on business needs.
  • Conduct sophisticated analyses to influence strategic decisions.
  • Supervise daily staff management, including mentoring and resource allocation.

Benefits

  • Comprehensive medical, dental, and vision coverage.
  • 401(k) retirement plan.
  • Life, accident, and disability insurance.
  • Wellness programs and resources.
  • Paid time off for vacation, sick leave, and holidays.
Full Job Description
Citibank, N.A. seeks an IT Business Lead Analyst for its Tampa, Florida location.

Duties: Provide inputs during development and implementation phases, including formulation and definition of systems scope, objectives and necessary system enhancements for complex, high-impact projects. Identify and communicate risks and impacts and propose risk mitigation options, considering business implications of the application of technology to the current business environment. Consult with business clients to determine system functional specifications and partner with multiple management teams and other units to meet organizational objectives. Evaluate new IT developments and evolving business requirements and recommend appropriate systems alternatives and/or enhancements to current systems by analyzing business processes, systems and industry standards. Provide in-depth and sophisticated analyses with interpretive thinking to define problems, develop innovative solutions and influence strategic functional decisions. Supervise day-to-day staff management issues, including resource management, work allocation, mentoring/coaching and other duties and functions as assigned. A telecommuting/hybrid work schedule may be permitted within a commutable distance from the worksite, in accordance with Citi policies and protocols.

Requirements: Requires a Master's degree or foreign equivalent in Computer Engineering, Computer Science, Business Administration, or related field and 4 years of experience as a Business Analyst, Senior Specialist, Senior Consultant, Assistant System Engineer or related position performing business analysis in areas of retail and corporate banking. Will also accept a Bachelor's degree, or foreign equivalent, in Computer Engineering, Computer Science, Business Administration, or related field and 6 years of progressively responsible, post-baccalaureate experience as a Business Analyst, Senior Specialist, Senior Consultant, Assistant System Engineer or related position performing business analysis in areas of banking. 4 years of experience must include: Managing end to end processes and understanding business and technology needs to improve product through business analysis, technical analysis, project driving and management, product management, project tracking and designing, implementing and supporting the product. Organizing JAD (Joint Application Development) with stakeholders to develop architectural solutions, compare functionalities with user requirements, and analyze and prioritize system specifications. Performing requirements gathering, functional analysis and technical analysis to create documents such as BRD, FSD, STTM, and SRS. Organizing and executing UAT with business users. Leading and mentoring teams of business analysts. Applicants submit resumes at https://jobs.citi.com/. Please reference Job ID #[redacted].

Wage Range: $148,750 to $159,580

Job Family Group: Technology

Job Family: Business Analysis/Client Services

Job Family Group:

Job Family:

Time Type:
Full time

Primary Location:
Tampa Florida United States

Primary Location Full Time Salary Range:

In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills
Wholesale Lending Operations Management.

Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.

Anticipated Posting Close Date:
Nov 03, 2026

Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

About Citigroup, Inc

Citigroup is a financial services holding company that provides financial products and services. The company operates through two segments, Global Consumer Banking (GCB) and Institutional Clients Group (ICG). The GCB segment offers traditional banking services to retail customers through retail banking, commercial banking, Citi-branded cards, and Citi retail services. The ICG segment offers various banking, and financial products and services to corporate, institutional, public sector, and high-net-worth clients. This segment provides wholesale banking products and services, including fixed-income and equity sales and trading, foreign exchange, prime brokerage, derivative services, equity and fixed-income research, corporate lending, investment banking, and advisory services, private banking, cash management, trade finance, and securities services. Citi is committed to sustainability and social responsibility, and the company invests in initiatives that promote economic progress.

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Learn more about Citigroup, Inc
Market Cap
$1.3 billion
Industry
Net Income
$89.6 million
Founded
1812
5 Year Trend
+4.6%
NASDAQ

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