IT Business Analyst - Bilingual (English/ Korean)

Woongjin, Inc$80K — $95K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business Administration, Information Systems, Computer Science, or related field.
  • Minimum 3 years of experience as a Business Analyst or similar role in IT projects.
  • Hands-on experience with IT development or system maintenance projects.
  • Strong documentation, analytical, and project coordination skills.
  • Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).
  • Excellent written and verbal communication abilities.
  • Ability to handle multiple tasks in a fast-paced, client-facing environment.
  • Bilingual in English and Korean.

Responsibilities

  • Act as the primary liaison between client stakeholders and internal IT/development teams.
  • Gather, analyze, and document business and system requirements from clients.
  • Coordinate with development teams to ensure clarity of requirements for implementation.
  • Track and monitor project progress, including completed tasks and delays.
  • Prepare and maintain project documentation, status reports, and summaries from meetings.
  • Facilitate communication between clients and technical teams for timely delivery.
  • Support User Acceptance Testing (UAT) by handling documentation and issue tracking.
  • Assist in managing ongoing system maintenance requests and enhancement tracking.

Benefits

  • Medical Insurance
  • Vision Insurance
  • Dental Insurance
  • 401(k)
  • Paid Sick hours
Full Job Description


Benefits
  • Medical Insurance
  • Vision Insurance
  • Dental Insurance
  • 401(k)
  • Paid Sick hours


Job Description
  • Act as the primary liaison between client stakeholders and internal IT/development teams.
  • Gather, analyze, and document business and system requirements from clients.
  • Coordinate with development teams to ensure requirements are clearly understood and implemented.
  • Track and monitor project progress, including completed tasks, pending items, delays, and change requests.
  • Prepare and maintain project documentation, status reports, and meeting summaries.
  • Facilitate communication and follow-ups between clients and technical teams to ensure timely delivery.
  • Support User Acceptance Testing (UAT), including documentation, issue tracking, and validation.
  • Provide regular project updates and executive summaries to stakeholders.
  • Assist in managing ongoing system maintenance requests and enhancement tracking.


Qualifications
  • Bachelor's degree in Business Administration, Information Systems, Computer Science, or a related field.
  • Minimum 3 years of experience as a Business Analyst or in a similar role within an IT project environment.
  • Hands-on experience supporting IT development or system maintenance projects.
  • Strong documentation, analytical, and project coordination skills.
  • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
  • Excellent written and verbal communication skills.
  • Ability to manage multiple tasks and work in a fast-paced client-facing environment.
  • Bilingual in English and Korean


Additional Information

*** NO C2C ***

About Woongjin, Inc

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There has never been a better time to join the global team at Woongjin, Inc—the forefront of innovation and professional growth.

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Join Woongjin, Inc's market-leading team to assist some of the most dynamic companies in mastering their business challenges. At Woongjin, Inc, the focus is on transforming businesses through leadership in industries and digital innovation. Lead from a unique position in the marketplace, leveraging technology, industry expertise, and digital innovation to make a significant impact. Engage with a global team of business and technology advisors to help clients navigate through their transformation journeys. Collaborate with a dedicated team of professionals, driving growth and innovation at every step.

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