Primary Function The IT Audio Visual (AV) Specialist will provide dedicated IT support to the Audio Visual and Broadcast team, bridging IT and AV domains to ensure secure, reliable, and optimized infrastructure. This role supports mission-critical AV operations, engineering, media asset management, and broadcast environments. The Specialist will work closely with AV engineers, the Creative Technologist, IT security teams, and AV/IT project engineer to strengthen system resilience, manage vulnerabilities, and enable seamless collaboration technologies.
Duties & Responsibilities - Partner with ITD network engineers to support AV networking requirements; AV engineers provide guidance on changes and configurations (e.g., routing, NATing, firewall rules).
- Identify sources of IT problems that affect AV system performance and provide technical expertise to resolve problems in coordination within IT department.
- Act as super administrator for AV applications in partnership with ITD (e.g., Taiden conferencing server, streaming devices, AV network architecture).
- Provide guidance to internal network engineering teams on implementing or modifying static routes, ACLs, and security controls in line with manufacturer recommendations.
- Identify, track, and mitigate vulnerabilities across AV and broadcast systems. Work with manufacturers and IT security teams to implement remediation strategies. Ensure compliance with enterprise IT security standards, proactively closing risks. Apply and validate security patches for AV/IT devices to maintain compliance.
- Manage and comply with Information Technology security standards and policy.
- Support the Creative Technologist in monitoring MAM workflows to ensure reliable media processing, and configure and maintain Vantage machines, workflows, and access servers. Support Lightspeed, Caption Box, and Media Asset Manager (MAM) servers, including configuration, updates, and service restarts.
- Manage Crestron Fusion virtual machines and servers, including device enrollment and configuration. Support Biamp SageVue for device onboarding, DNS management, and IP assignments.
- Occasionally perform duties outside of regular business hours, including evenings and weekends, as maintenance windows and workload demands.
- Research and analyze best-in-class technical practices across the industry; assist the team in designing approaches for AI, updating frameworks and protocols for engagement.
- Other duties as assigned.
Skills & Qualifications - Strong knowledge of TCP/IP, DHCP, DNS, VLANs, ACLs, multicast/broadcast, and firewall management.
- Familiarity with AV platforms including Taiden, Crestron, Biamp, streaming servers, and MAM systems.
- Familiarity with vulnerability management processes and IT security best practices.
- Strong troubleshooting, documentation, and cross-functional collaboration skills.
- Proactive problem solver with strong attention to detail.
- Ability to work under pressure in live AV and broadcast environments.
- Effective communicator with both technical and non-technical stakeholders.
Education & Experience - Bachelor's degree in information technology, Computer Engineering, or related field (or equivalent professional experience).
- 5+ years of experience in IT systems, networking, or AV/IT integration.
- Hands-on experience with server configuration, virtualization, and workflow management tools.
- Working knowledge of hybrid expertise in IT and AV technologies preferred.
TeamPeople not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
